How to escape the IT support/specialist/helpdesk job

Keep going to interviews till you’re less awkward.

Is it really change if you aren’t experiencing it?

Any trades relevant to computers that pay better?

Radio installation technician or radio system engineer.

Continued education and switching jobs will probably help. If you're doing the help desk grunt role right now, start learning networking, Linux, scripting, etc. Try to aim for junior system admin -> senior admin career path. You are already paying your dues, so your company should support your desire for career advancement. If not, change jobs when something better becomes available.

I feel your pain, user. I'm an IT "specialist"/helpdesk slave, been one for like 9 months, I wanted to be a programmer but my parents made me take this job because I took too long job hunting. Now I feel like I'm stuck, this job drains me of all energy. Applied for different programming jobs but got no answers. Pretty much lost all motivation at this point. These 9 months of experience aren't worth shit, either.

I used to work helpdesk.
Now I'm a Java developer.
I want my old comfy helpdesk job back.

Thanks user, what’s a good path towards jr admin? Was considering getting a powershell book. My admin seems a little tight fisted on admin related tasks, high turnover rate.

Is it your first programming job? What language? Have a github? Still applying? Still coding?

If it's a job that pays well consider yourself lucky OP. I'm a banker and earn $16 an hour in fucking San Fancisco. I save around $40 per month after rent and expenses. Apple store interview tomorrow so hopefully I get dat $20/hr salary. fingers crossed

Are you actually renting in SF?

no daly city but it's $1500 per month so essentially all my financial aid. Like i said I'm moving to Oakland and trying to get more income. i interned at Pandora Radio so I applied to FUCKING twitter hopefully i can poison these people on the inside.

>Is it your first programming job?
No, but the first and only place I worked at dissolved shortly after I was hired and after the last project was pushed out the door
>What language?
C#
>Have a github?
Full of level uni projects and nothing of my own because I'm never happy with what I make and I'm too embarrassed to put it up for everyone to see
>Still applying? Still coding?
No, I gave up. Yes.

Yes, I'm aware I'm basically screwed

And you are going to work entry tier job forever?
This shitty job should motivate you to get good with programming and apply for a better job.

But seeing yourself already gave up, you should just kill yourself.

Go join a small (small being important) non-it company, do some shit job for a year, automate their timesheet system and convince them to upgrade the rest of their systems. From there you can just say you can't handle both, you either did a good enough job to become the IT guy / gal (who are we kidding you are a guy) or they fire you and give the job to freelancers

I come here to give a break to all the NEETs who are reading us.
There's a lot of small-mid sized companies with IT department people very well paid.
PRO TIP: Stay away from the major corps or Internet Providers ONCE you have mastered the job (gain some social skills).
t. MS Office Spoonfeeder Drone

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>you should just kill yourself
I tried but woke up in a hospital bed

>How to escape the IT support/specialist/helpdesk job
I want this job. I am preparing to test for A+, Network+ and Security+ and hoping it will help me get my foot in the door for this kind of thing.

You being too embarrassed to post code and not applying looks like the problem user.

We’re trying to escape IT/Helpdesk. Although automation would be nice.

>Any trades relevant to computers that pay better?
Look at factory related jobs. Lots of IT related shit there, learn how to do mechanical shit, combining the two you can become a machine maintenance man at a factory. Get paid more than most people, and sit around all day waiting for something to break. Easy money

Same here
>lowest tier helpdesk pays more than your old job

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Can personally say you don’t need any certs to get into IT.

You must be a pajeet because the only thing you need for this job is English language and common sense.

seriously user, you just need to try hearded and stop being faggot.
Someone has bigger problem than yours.

Try to get a job in some major bank IT department, just bullshit a whole lot in the cv and the interview and if you somehow get hired you're all set, enjoy doubling or tripling salary for doing nothing.

>You must be a pajeet
I'm the whitest person on 4chinz

Ah, Argentina then

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>meme certs
you only need to read the damn book if you know anything about what a PC is

its got pictures and everything, all you need to breeze any interview questions relating to a PC

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A hint for you how into IT people. Even though the thread was about getting out of IT/Helpdesk...

Ever help a friend or grandma with their computer? Congrats you now have Freelance IT Services to add to your resume.

Where do I get a Common Sense certification?

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underrated post

first step is get out from the computer and just apply.

In my country a lot of stacies who never saw a computer but know Spanish, Swedish etc language apply for these jobs.

I was about to take this job, but after hearing about somebody having to install a printer on a MacBook for 3 hours and the problem was figured out to be a wrong password I decided not to. I would rather go without a job for now and enjoy my time being without employment.

This job is a real waste of time.

It is better investment to learn programming or be a webdev than do this shit.
One day this job will be replaced easily with something.

Also imagine you need to deal with retarded people for your wage slave.

Get a real degree.

>recently got out of coding, I felt too much like a monkey
>overworked, stressed all the time, constant pressure to deliver, zero appreciation
>take a job in my local government as an IT-coordinator
>tons of praise, better pay, practically zero responsibility, everyone's so IT-illiterate they think I'm a genius at every turn, non-stressfull work
I spend most of my time shitposting on Jow Forums and "reading up on bleeding edge technology" which is sanctioned as part of my work-day.

Smartest move I ever made.

>Any trades relevant to computers that pay better?
Anything that requires a degree, obviously.

The obvious downside is pretty clear though. It's career-suicide.

No private company's ever going to hire you again after spending time in the public sector and that pay might be sweet now but it's never going to move up because the government pays like crap long-term.

You might be happy now, but you're doomed to eternal mediocrity.

Not to mention you're one annoyed politician away from getting the boot and then you're literally unhirable because you wasted time not developing any skills or gain any useful experience.

> Tfw college student
> Tfw want help desk job
> Tfw cooking at a restaurant
> Tfw you're trapped here because of your school schedule
Are there any help desk jobs that would be able to work with my fucked availability (ie. After like 5pm weekdays and weekends)?
In terms of pay it will be about even with what I'm making now from what I'm seeing but I'd rather have to tell boomers how to use a PDF viewer than spend 8+ hours in ambient 100 degree air.

Didn't we use to have a career-general on Jow Forums?

> Implying he can't program on the side to stay active to show 'hey I'm still not retarded'

Finnish college. Then make angry threads on Jow Forums about how no-one's hiring.

Basically where I’m at.

The guy's bragging about getting out of the most sought-after field in IT. Do you really think his programming on the side is going to make a slight flicker of difference?

They're going to look at the guy's resume, see the public sector job, assume he's a slacker (which he is) and that resume goes in the bin. I've seen it a million times.

Hospitals

I live in a kinda rural area with a shitload of trucking companies and apparently they hire programmers for logistic shit (I really don't know exactly what it is but I've seen a number of job offers) that pays pretty decent *for the cost of living around here*. I suppose it's a little niche I have that the (((Silicon Valley))) boys don't have.
Would they hire a comp sci major junior with no certs?

In my country it's practically impossible to get the boot in from the public sector. We have tariffs in my country that mean if the department is downsized, OR if the budget is cut for my position or anything not directly relating to my performance sees me sacked, I'm guaranteed a transfer to a different government position with guaranteed equal or better pay than I'm getting now. It's literally mandated by law.

The only way they can effectively fire me is if I prove incompetent or perform a "blatant misconduct" like show up to the office naked.

>slacker
Totally. I'd rather do very little and get paid pretty well then do a lot and get paid amazingly. I work 7 hours a day. I want to have the energy to do what I enjoy the rest of the day.

I got hired at one with no certs. Still have no certs.

>Would they hire a comp sci major junior with no certs?
God no.

Thanks
My main concern is my hours, a lot of places would want full time when the most I can do is ~30 with my 4-5 classes a semester schedule.

Hospitals are pretty desperate to fill those shitttier shifts. Think it has to do with heathcare localizing IT instead of outsourcing to India.

They also have a high turnover rate.

I wouldn't even be opposed to the overnights (worked overnights at my job before my cook job and I work the closing shifts here). Only difference overnights would make is I go to work before I go to school.

>How to escape the IT support/specialist/helpdesk job

>be me
>live in a country where average pay is $15k/year
>hear about bitcoin in 2011
>buy bitcoin
>wait... it doesn't go anywhere
>start trading shitcoins like crazy
>lose everything I put in ($4k)
>depress
>realize trading is not for me
>read about blockchain tech
>think about things that bitcoin lacks that another project could fix
>find a project on bitcointalk in 2013/2014
>receive free coins from that project's aridrop
>buy more
>stake it continually
>it doesn't go anywhere
>depressed again
>get a menial job in a literal warehouse
>depress
>2016, that project suddenly start rising
>2017 it booms
>2018 you're sitting on a million usd
>quit jobs

Transport/logistics is a topic that is greatly underestimated by CS.

I think it will be the field CS has the most impact on in the next 10 years.

nice larping of escape-from-wagecuckery. absolute 0 proof.

Why would I LARP about something like that?

> Tfw feeling slightly better about my post-graduation job plan
Thanks

Just fucking quit, user. Shit can fall apart, but there's other shit to do out there.

PLC programmer is one of the GOAT trades.

Learn Siemens PLCs and you can literally charge whatever money you want to do a job. $500 an hour is no uncommon.

Wrong thread, aiming for

why would i lie?
>implying

You're already on the path doing help desk work. A CIS degree or entry level certifications can help (A+,CCNA,etc), but the real metric is just learning. If you can demonstrate you know what you're doing, pieces of paper won't matter. I would suggest doing some research and working on setting up a lab at home (web/file/email servers, routers, firewalls, etc).

Also talk to your Admin about your desire to advance your career. He may be able to mentor you which would be great experience.

i fix cameras and lenses for one of the biggest camera mfgs

should i stick to it, Jow Forums?

There should be a call center employment factory near you somewhere. The only hard part is not getting fired for the smallest bullshit.

How do I find one that specializes in it stuff?

This. I started college four years ago with a Supply-Chain Management major. I thought it would be all business and negotiations and shiet, bu nope. Its all math and technology. Like, automated warehouses like Amazon shit, or how Fedex (I think, maybe ups) programs their routes to only take right turns to prevent traffic slowdowns. SCM is entering some new levels of science and understanding that only really changed as recently as the early 2000's. Lot of room for growth if you can understand the two (tech and SCM)

Ask around? If you have IT credentials, they'll put you on an IT project. It will probably be trivial bullshit like helping grandma figure out she needs to plug in her computer.

engineeredtruth.com/why-i-have-left-the-plc-programming-field/

If the assumption is that OP is a lazy faggot, you are correct.
But this job seems to provide ample opportunity to work on projects: either projects he can deploy on the job to make hos normies' life easier, or personal projects following his own interests.

learn to program or learn to sell

How about programming a sales person?

i learned to micro solder and do CAD

You're talking about becoming a spammer.

Been doing tier 3 tech support for 5 years for the same company. I fucking hate it. I did an internship for helpdesk and loved it. Comfy and you still work with hardware. Now I just deal with senile old fucks that get escalated from morons. Pays well but I hate my life.

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>First thing when you google PLC programmer

I work as a part time IT at the county building.

90% im not doing jack shit but homework and browsing the internet

Easy. Don't go into IT.
Do finance or business/data analytics instead.

Automate IT tasks, encourage IT self service
now you're unemployed