Apple admits its computers are broken Eight months after a surge of complaints

theoutline.com/post/5052/apple-admits-its-computers-are-broken?zd=1&zi=rizdy6zs

Ho Ho Ho Ho Apple Faggots Suck Sum Mo'
=================
At long last, Apple admitted to its customers that its MacBook and MacBook Pro keyboard designs are so flawed and prone to sticking or dead keys, as originally reported by The Outline in October, and that it will cover the cost of repairs beyond the products’ normal warranty. The admission comes after the company has been hit with no fewer than three class action lawsuits concerning the computers and their ultra-thin butterfly-switch keyboards.

While the the repair and replacement program covers costs and notes that Apple will repair both single keys as well as whole keyboards when necessary, it doesn’t note whether the replacements will be a different, improved design that will prevent the problem from happening again (and again, and again). Having become a one-woman clearinghouse for people complaining about these keyboards since I broke this story, I feel justified in saying that keyboard failures – dead keys, sticking keys, double-spacing spacebars – appear to happen early and often, and repairs do not permanently fix the issue. I also feel justified in saying that the design on offer as recently as February still presented the exact same issues as the design I purchased in the fall of 2016.

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Cont.

In the same vein, it is worth noting that, prior to the announcement of the program, repairs involved almost exclusively swapping out the entire top case of the keyboard. This process required shipping the computer out to one of Apple’s remote service centers, and then shipping it back either to the customer or the Apple store, a total turnaround time of about five days if the computer was brought directly to an Apple store in the first place.

Apple did not immediately return a request from this reporter for comments on whether repairs may now be done on site at stores to shorten the time customers must be without their computers; whether the keyboard design has changed such that a repair may eliminate the problem rather than prop up a faulty design; or whether Apple anticipates releasing updated hardware that is not so prone to failure at any point in the future. Perhaps their keyboards, too, are broken.

The support page that Apple posted describing the program notes that devices will be supported for four years after the date of purchase. Apple will not only foot the bill for future repairs and replacements, but offer refunds to customers who may have paid to have their computers fixed in the time between warranties running out and the program’s announcement. Covered computers include the 12-inch MacBook going back to early 2015 all the way up to 2017 models of both 13- and 15-inch sizes of the MacBook Pro.

Until Apple confirms that the design of its computers is somehow different, and even maybe then, given its overall poor judgment in this matter, my personal recommendation would still be: don’t buy them.

Still going to buy it, in order to get away from Windows and Linux.

>t.poorfag
>literally so poor you cant spend 3000 dollars every year.

MACTODDLERS ON SUICIDE WATCH

Or you could Hackingtosh your way you god damn ignoramus. Preferring Apple software is fine (well, not as fine as in the past since the latest OS updates turned to shit in the past year or two), but Apple hardware is for cucks.

Unironcally this.
Mac OS is still better in every way. If you can afford the computer, then buy it.

I spend $6000 instead on laptops with actual airflow. Apple incel, pls.

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I have 2017 macbook pro 13" with 2 USB-C ports.

Keyboard has had no issues for 10 months. Only gripe is the 2 USB-C.

In future, I'm looking at Dell XPS or Lenovo P52 (future series, hopefully without the fucking numpad on a laptop)

Windows is just shit.
Linux is for hobbyists.

iToddlers BTFO

Mactoddlers will defend this.

ITODDLERS ABSOLUTELY BTFO'D

youtube.com/watch?v=37nwLhIA1zs

What specifically is shit about the latest OS? Am stuck in El Capitan for last couple years bec. the updates started feeling useless and only broke previous stuff.

Mojave is fucking god tier.
The best update since OSX Lion.

Mac OS may be better in terms of privacy but that's it
Both is made by evil companies

>it just werks
>gets stuck with old version because update breaks

All Apple needed to do was stick with the 2015 MBP and update the processor. Why did they need to take steps backyards in every way imaginable?

Strange how Applefags buy other expensive products because of quality yet for Apple is just because it's expensive.

>Applefags
>buy other expensive products
Pick one.

>macshit
Found your problem.

This whole issue is BS. You just get a fucking Magic Keyboard with Numberpad and Magic Mouse and they work better than any laptop keyboard anyhow.

>you can't reasonably expect your laptop keyboard to work for more than a few months
damn

>applel

I have no problem whatsoever with sticky keys. It helps not using the keyboard with cum on your fingers.

>#fagbookproblems

I want to spend that money on expensive ass food and alcohol instead tho

meanwhile my piece of shit acer chromebook from 2013 still works fine lol. I thought apple shit at least had decent build quality? People shit on acer shit all the time.

>applets will defend this

>This whole issue is BS.
Apple hardware is BS.

-2007
When the 15" MacBook Pro had a frame with hinges attached to it instead of them sensibly being attached to a backplate, so they constantly broke like paperclips.
Apple experience and quality.

-2008
When the graphics chips were dying on all the Apple computers. Apple was forced to help by a class action lawsuit. How that worked? They put an Apple diagnostic disc into your computer to decide whether they may or may not help you, based on whether the test passes. Of course, it can't work if you don't have a fucking functional graphics chip.
Apple experience and quality.

-2009
"Unibody" 15" MacBook Pro. Except it was made out of 2 pieces stuck together with adhesive. Not only that, it was so well designed with such build quality, the fan exhausting the heat these MacTurd Pros built up, was positioned to exhaust into the adhesive directly. End result: Computers falling apart everywhere.
Apple experience and quality.

-2010
A1286 model with the 2850 board, which was failing because the sensors would keep the fans at 1000 RPM when FinalCut Pro was rendering and running a video for 20 minutes straight.
Apple experience and quality.

-2011
820-2915 board comes out. Throttling the CPU out of the box with no dust, at 70 fahrenheit room temp. A $2000 machine, throttling and functioning worse than a shitty $300 Acer at that time.
Apple experience and quality.

-~2010
iPhone 4 comes out. $600 phone that you could not hold in your hand without dropping a call. Apple is not at fault, it's your fault for not holding the phone correctly on your fucking face!!!
Apple experience and quality.

>your Apple computer is stolen
Apple service policy: Doesn't allow them to give the phone number of the owner to the FUCKING POLICE, when the computer is found, has the Find My Mac software and info, and is reported stolen!

Apple users: The wife that gets beaten daily by the husband, calls it "love".

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can't say I called it, but it's not surprising
it's a terrible design, and it's kinda lame to type on anyway
it's not like their previous keyboard was a problem

acer has like zero build quality
like, one of two Acer machines I got a few years ago still works, but it's in miserable condition, and the machine I got to replace it is as dead as a rock and I ended up cannibalizing bits of it to put in the older one

fuck 'em
but they're at least cheap

What a clickbait article title.

>Mac OS may be better in terms of privacy but that's it
>Both is made by evil companies
May be better in terms of what? It's a proprietary operating system to begin with. Anyone who cares about privacy wouldn't be using that.

>the state of applel

Don't worry, Applel fanboys will still defend it and say you're probably just using the keyboard wrong.

>Apple admits its computers are terrible and their customers are idiots

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ITODDLERS BTFO

How is it bait if it's true?

My iMac G4 and MacBook Pro 2015 are not broken. Some Apple computers with the new shit keyboard are having issues. That hardly constitutes as Apple’s computers are broken.

>Apple computers being broken hardly constitutes as Apple’s computers being broken.
You need to stop smoking cock bubba.

Poorfags who can't afford a cup of coffee every day
In this thread

>Money is only a tool. It will take you wherever you wish, but it will not replace you as the driver. –Ayn Rand

>he fell for the style over substance meme

You're holding the mouse the wrong way.

He's referring to the "if you can pay for a cup of coffee a day, you can afford a MC by saving that money for a few months" meme by Apple.