>If you want to open up a computer and mess with the internals, why are you getting an iMac Pro? The iMac Pro is specifically designed to NOT be upgradable.
As opposed to their other products? Why the fuck would you drop thousands of dollars on a computer you can't even upgrade?
If you know enough about computers to play ATX Lego, then you should also be informed enough to know iMacs can't be upgraded. It's your own fault if you buy one anyway and then cry about it.
You should assume that, with the exception of the upcoming Mac Pro, any Apple product going forward is not designed to be user-serviceable. The choice is yours alone to make.
You are correct, but this is still very bad for consumers. If they refuse to fix your shit, you're left out to dry.
>if they refuse to fix your shit
They refuse to fix your own botched home repair attempts. More than likely by that point, they totaled the thing and the cost of repair would have approached or exceeded the price of a new iMac Pro anyway.
Well, there's lots of reasons professionals could absolutely need to use macOS (development, music/video production, whatever other bullshit Apple can cuckvince their customers into) but realistically LMG has one of the most legitimate reasons for owning one. Reviewing it for the YouTube masses. If that isn't one of the most Apple friendly use cases then I'm not sure what could be considered as that. It's truly mind boggling that one of (maybe THE? Too lazy to Google/working) richest and most profitable corporations in the world has no tangible service options available. Regardless of if they wanted it to be repaired under warranty or if it's paid out of pocket, there should be some sort of resolution. Yes, they disassembled it, and their shrek-like stooge dropped the screen. I've also heard they needed a new mobo and psu but I haven't paid enough attention to know why. It does not matter, it should at the very least have one service option and it doesn't even have that. Not that Apple is anywhere near being a "good" company to it's customers, but I would seriously be surprised if this situation isn't either remedied immediately through some kind of personal connection of LMG, the catalyst for a class action suit, or providing a very clear message to announce a service route.
>break ipad because you opened it
>wah wah! Why isn't stupids apple fixing my ipad!!! :'(
Why are linux tech retards defending them?
>offer to pay as much as possible to fix it
>Apple refuses
>go to a third party repair shop
>Apple refuses to give them the parts
Yeah, Apple is actually in the wrong here.
I didn't know about the payment angle, Apple fucked up it seems.
>Parts available
>Disable some functions if not using Apple service to fix it
>I'm entitled to repair
>Yeah, Apple is actually in the wrong here.
Because it's Apple's best interest to teach customers to see computers as disposable and unserviceable. If there's anything wrong with your device you have to buy a new one. This makes them more money in the long run.
The lack of serviceability of Apple computers lately is pretty depressing. Most other ultrabooks can be cracked open and serviced.
youtube.com
'not user serviceable' isn't a thing.
'Warranty Void' stickers are in fact, illegal.
Yes, you are.
If you want a device with interchangeable commoditized parts that are available anywhere, then don't buy an Apple product. Simple as that.
Apple makes and uses its own parts. It offers its own repair solution, provided you don't open the thing up first and try to do it yourself on the cheap. If you do and then fuck up the internals, Apple doesn't have to swoop in and save you. You just have to accept that you flushed away thousands of dollars by overestimating your own abilities, and that's that.
Prove it.
>Apple doesn't have to swoop in and save you.
They shouldn't withhold parts for someone else, even YOURSELF to repair it.
>Why the fuck would you drop thousands of dollars on a computer you can't even upgrade?
fashion accessory, anyone who says otherwise is a massive dick sucking faggot.
>They shouldn't withhold parts for someone else
Why not? They made the investment to design and manufacture the parts. If a third party is really determined, it will find a way to clone those parts and offer its own solution. In the end, you are only entitled to the terms of the product warranty and nothing else. If you disagree with those terms, don't buy the product.
theverge.com
It's being enacted into law. There are related laws being put in place for other industries as well. So yes, you are entitled to repair your equipment and soon enough it's going to be law as well.
Are you actually dumb enough to not know about the recent FTC ruling?
>Bill
You don't understand how this works. Its being considered and thats it. People aren't entitled to receive service on their products if the company is unwilling. Get your socialist ass out of here.
The device doesn't come 3D printed out of the factory with all the parts permanently built in. It has parts and it has been assembled and can be disassembled, meaning the only thing needed for repairing is to replace enough parts. They don't have to provide those parts for free but they are making those parts anyway, they should provide them for people who want to risk their own repairs or outsider repair shops. If those people fuck it up then they just have to buy even more parts to finally get it fixed. The only reason not to provide parts is because you want people to buy a whole another device even if they don't need all that.
>If a third party is really determined, it will find a way to clone those parts and offer its own solution.
And then Apple cripple 3rd party repaired devices via software update
Actually they are, the FTC already ruled that warranty void labels and other such terms in agreements are illegal.
>Why not?
Protecting the end-user from corporate exploitation. And sustainability.
Your argument comes from a place of consumerism and corporate greed. I have no idea why you'd willingly choose to be such a bootlicker in a situation where it stands to gain you absolutely nothing. I suggest you stop trying to be such a faggy edgelord. It doesn't make you look smarter.
Don't have to abide by a warranty if there is no warranty :^)
I really hate jerryrig fags who thinks they deserve compensation when they destroy their machines on purpose.
But there is a warranty. And I don’t have to abide by it if their terms are illegal. And I deserve compensation if the manufacturer has no reasonable way to prove damage was deliberate and not due to defect, and attempting to repair said defect myself and failing is not reason to deny rightful warranty service on defect.
I’m sorry you’re retarded.
>You don't understand how this works.
Oh, I do. You're the one misunderstanding here. That article cites 18 states with bills on the table. If you've got two functioning neurons to rub together, you can infer that it means that the right to repair is already uncontroversial and widely accepted. Since it should also be understood that legality does not imply morality, you can also infer that this means that you are, in fact, entitled to repair your equipment. However, at this time, you do not have the right to do so under law. Two different things, brainlet. Maybe learn your way around language a little better before you try to engage in a debate with your superiors. Sit your ass down, edgelord.
>Get your socialist ass out of here
Jesus christ I hope you kill yourself or die in a horrible accident.
The trend in computer technology has always been for components to get smaller and more tightly integrated. That inevitably means that devices will become less and less serviceable. Did you also lament the arrival of the integrated circuit because you could no longer replace individual gates?
That's the gamble you take when you go third-party. Apple offers a solution, but you're also free to break the terms of the warranty, in which case you aren't entitled to jack shit.
>corporate exploitation
Apple isn't a monopoly. There are plenty of alternatives to choose from if you don't like their terms.
There is no tangible benefit to mass-producing replacement parts and selling them to uncertified pajeets just so costs can go up (have to compensate for people getting free benefits) and quality goes down. I genuinely hope companies at the least maintain exclusive rights to their parts.
>Apple offers a solution
The subject of this thread is an iMac that Apple refused to service.
They do have those rights, and should, but I am also entitled to repair not just morally but legally, and still pursue warranty after doing so.
Again, I’m sorry you’re retarded
>Morally
I'm sorry you are only emotionally driven and lack critical thought or a grasp of economics.
The warranty was voided. That was Linus's decision. Apple stated the terms and Linus broke them. Do I have to spell this out to you?
>argues that companies should have right to X
>thinks arguing individuals should have right to Y is lack of critical thought
I’m not sorry you’re retarded anymore
You aren't a multibillion dollar industry and thus your input which is driven solely on selfish reasons isn't even comparable.
>g-gib free parts!
He didn’t break the terms, the terms are illegal and should be considered void, the FTC already ruled that before this happened. What hasn’t been done is Linus hasn’t gone to the FTC about it
The thing is they wanted a paid replacement of the screen, they didn't ask them to repair it for free. Also, it's illegal to reject warranty because it's been opened anyways.
Then where's the solution that apple offers?
I don’t want free parts or care if I have to fish them out of Chinese factory garbage bins, I want a right to pop open my device and attempt my own repairs before pursuing warranty, and still get it, as is what the FTC rules is the law
I don't get why companies should be forced to reduce the quality and security of their products for something as trivial as repairing it off the books.
Has nothing to do with the warranty. He knew they broke it and were willing to pay full price for a repair.
The screen panel, computer case, power supply and motherboard for example are still separate parts even if the individual circuits would be smaller in a modern motherboard. Even replacing the whole motherboard would be better than buying a whole new device if you only need a working motherboard. It doesn't have to be just one chip if Apple doesn't have a way to separate chips in their product line, but there must be something they can separate if we go big enough. As long as the end product has been assembled at some point there should theoretically be a way to disassemble it if you know what you are doing.
The repair solution is provided under the terms of the warranty.
But they don't offer that solution to linus
Because he voided the warranty.
And now you tell me the warranty is illegal and this goes on and on.
That's the classic apple though. one screw slightly loose? Fuck it. Have a new product, they're cheap as fuck to produce anyway
>muh monopoly
That's neither here nor there. Anyone running a business has a certain set of responsibilities that they have to meet. The consensus is that a business should provide a reasonable ability for their customers to repair a product. Nobody is suggesting that Apple should provide individual transistors to replace burnt out CPUs. The product in question needed a screen, a motherboard, and a PSU, all of which are discrete parts that are probably manufactured at different facilities It's completely trivial for Apple to ship one of those parts to a customer rather than the assembly plant.
>There is no tangible benefit to mass-producing replacement parts
Apple already makes the parts. How else do you think the product exists?
>costs can go up (have to compensate for people getting free benefits)
The context here is someone who wants to pay for a part. The conversation has nothing to do with warranty service.
>I genuinely hope companies at the least maintain exclusive rights to their parts.
Again, the company is already selling all those parts in a complete package. There's no reason they can't sell the less granular parts piece by piece as well. The only argument you can really make against that is saying that the company stands to lose profit from people who would otherwise be forced to buy another entire product, which is a hilariously misanthropic position to take and it mostly means your opinion is probably worthless.
then there's no solution
An user said, in reference to parts being unavailable for out-of-warranty service >If a third party is really determined, it will find a way to clone those parts and offer its own solution
Another user pointed out >And then Apple cripple 3rd party repaired devices via software update
Then you said >Apple offers a solution
And now you're saying that the solution is warranty service. We are talking about a product that no longer has a warranty. As far as a warranty goes, Apple has the right to refuse warranty service for almost any reason they want. That is not the topic of conversation. You said Apple offers a solution. We are talking about a product that does not have a warranty. Either explain what the solution is, or fuck off.
>this thread again
Boy, I can't wait to read Linus shills going in circles again, and again, and again....
Apple did nothing wrong, understand that if you void warranty you have no right to support and parts, stop making these threads, stop watching Linus tech tips.
It's good question, why would you buy a piece of shit like that?
Almost everyone disagrees with you, son. Right to repair is taking off and I'm sorry it upsets you so much.
Also
>muh linus
This goes far beyond Linus and the fact that your disdain for some dude on youtube is clouding your judgement for something that's only tangentially related makes it clear that you are unfit breeding stock. Please kill yourself as a service to humanity. Thank you and goodbye.
>I am also entitled to repair not just morally but legally
yes
>and still pursue warranty after
nah
Legally yes you are entitled to repair, and from an "ethical" perspective you can make the argument that you have the moral right to repair.
But we have to be very careful with the language here: What does not follow is that all companies are obligated to respect your warranty in the event that a user serviced the products fails.
Gonna repeat that here because y'all Jow Forumsoobers read at a fourth grade level: If you service your own Applel, or whatever with those tamper stickers, you can't make the argument that the manufacturer guarantee should apply. If you crack the thing open and swap out a faulty part for a cheap knock-off part, or heaven forbid install the part wrong, then it fucks the rest of your machine, why the shit should anyone cover that?
>that's not what we're talking about
To hell it's not what we're talking about. What will happen here already happens: Retards crack open a machine assembled on precision CNC robotic lines, they blunder through and loosen a bunch of parts while wiggling a defective part out, then get mad when the fucking thing breaks in a month. Except these retards now want their precious Applel warranty to cover their dumb asses for when they bust their shit.
Apple should honour their warranties. It's the law. They should sell spare parts to repair shops and home users. But yer fucked if you think that companies "should" service your modded shitbox. I'm on the up and up with a swanky "fashion" tech company in London, and we're seriously considering the use of third party sellers in the US, with no authorized reseller recognized, just to avoid the upcoming warranty nightmare in that country. Our guys won't service tablets if some chucklefuck thinks he can replace the screen himself. Our prototypes are vacuum fitted together—why the shit am I supposed to honour warranties for dumb neckbeards prying the screen off with a razor blade?
>Either explain what the solution is, or fuck off.
That guy most likely works for Apple for a couple of bananas, he's not trained to provide an answer for that. When that happens he starts posting things like to avoid the question. Actual consumers wouldn't want consumer rights to be gimped so that kinda gives him away every time.
Macs are fucking gay and Apple sucks.
Steve Jobs should've been shot upon entering this world.
But linus doesn't want to claim warranty
Absolutely nobody is surprised or upset that Apple didn't want to service the iMac. It's easy to understand why.
The problem is that they wouldn't sell parts to a technician or Linus himself and that's the main point of contention.
>Almost everyone disagrees with you
>anti apple emotional REEEEEEEE vs red pill, you have no rights as a consumer
I don't care if its unpopular, I'm right and you're all wrong.
>Please kill yourself as a service to humanity. Thank you and goodbye.
y i k e s
>The problem is that they wouldn't sell parts to a technician
Auto manufactures did the same thing, you need legislation. Hating on Apple is a waste of energy.
Paying Apple also waste of money
I'm not hating on Apple, I'm saying that manufacturers should supply parts. This thread is so full of shit it's hilarious.
You have to realize that Apple is basically Steve Jobs in corporate form. As such, their products too refuse to be opened up and operated on, leading to an early death. Just like Steve there's also a replacement that sucks dick in the pipeline to drain your money.
>the cost of repair would have approached or exceeded the price of a new iMac Pro anyway.
This is absolutely bullshit. Also, Apple has policy where they can just send you the parts and let you repair it yourself.
Look, no one cares about the warranty.
The fact is that in their terms they can refuse repair arbitrarily and that shouldn't be a thing, especially not with a new product.
No matter who is at fault, if it can be repaired they should repair it. Yes, charge the user if the user is at fault, but refusing repair altogether is retarded.