>spill water over my laptop like a retard >still on warranty, call up customer support and send it back to them >promised repairs in 10 business days >almost a month has passed and it's still on "hold" >customer reps are backpedaling their statements about service time fucking appaling, you'd expect a service center to keep parts from models LESS THAN A YEAR OLD at fucking hand
>buy gayming lenovo pc >constant 105°C cpu temp when gayming
Asher Anderson
They charged me over $600 for faulty sata motherboard connection on my p51s that was less than 6 months old.
Luis Wilson
you fucking spilled water over it you absolute weapon don't think you have the right to moan
Andrew Nguyen
What thinkpad?
Jaxon Price
Second the Lenovo stuff. One of the rents purchased a Lenovo and ended up with a disk problem. Was still under warranty so sent it in, took three months to get it back and the problem was still there. They didn't even open up the laptop for pete's sake.
Ffs, even Razer has better customer support, was told it'd take 3 days to fix a usb issue on a Blade Stealth and I'd have it back in a week, was exactly that.
Aaron Gomez
>lelnovo Dude, you should've gotten a Dell.
Jaxon Wright
>buy thin or average sized gaming laptop >be surprised when it runs hot whoa
Gabriel Turner
only good laptop brand (thinkpad) it wasnt a thinkpad
Joseph Perez
See this. Lenovo support is shit tier. I had one of the highest end models you can buy still under warranty but they still wouldnt fix it.
I'd like to run linux on this but fuck trying to navigate the shitshow known as Optimus
Thanks NVIDIA for making it intentionally hard
Julian Hughes
Have a dell No headache for months so far
Ian Collins
Do you have a point you're trying to make or just think acting retarded makes you right about anything?
Carter Foster
I also have had bad customer support from Lenovo. I ended up doing the repairs myself. Out of curiosity what is the best laptop vendor in terms of customer support?
Charles Parker
Probably dell I guess
Evan Barnes
None of them, they are all equally as hit and miss. You will find a thread full of people whinging about any vendor.
disk problem? just clone there drive to an ssd and be done with it
Easton Bell
>>spill water over my laptop like a retard stopped reading there
William Cooper
I've have the same Lenovo thinkpad for over a decade and when something goes wrong with it I fix it myself because warranties are a scam. I am self-employed and I do all my work on this thinkpad. git gud OP.
Parker Powell
>I should not have to solder one of these back to the motherboard Perhaps you shouldn't HAVE to, but you should at least know how.
Hudson Hernandez
>>spill water over my laptop like a retard
That is where the thread should have ended.
Nathaniel Adams
>spill water >warranty
Warranty isn't insurance you retard.
Spilling water is your own fault, not a manufacturing flaw, so it's not covered by warranty. Only exception would be if you bought a Thinkpad which is designed to take a glass of water over the keyboard.
Cameron Scott
Issue is the mobo fried, which is easily $250+ anywhere. I opneded it, cleaned it up and made it look like it just died on me and it seemed to fly since they're "ordering parts"
Oliver Martinez
This desu. Lenovo service is terrible.
Charles Rodriguez
>i killed my laptop because i'm a fucking retard and expect someone else to fix my fuckup for free kys
Thomas Rogers
>Spill water on laptop >Still covered by warranty I thought warranty was only for faulty products, not user damage. Consider yourself lucky the Lenove does this
Hunter Morgan
>A friendly reminder to never buy Lenovo products Already knew that. From a security standpoint we killed Thinkpads for Acer 10 years ago at my old work, since Thinkpads were constantly bluescreening McAffe (not my software choice, janitorial gotta do what we're told) After several months of investigation by McAfee and eventually the AFP, Lenovo's drivers were found to be malware (iirc it was actually the HDD vibration/head parking driver) Ditched all IBM/Lenovo products on the spot.
University of Adelaide was the place (haven't worked there in over a year now though)
Luis Bennett
Still love my T470s, had an x220 earlier, hated how the fragile plastic parts kept breaking
>>spill water over my laptop like a retard /thread
Joseph Roberts
nice try motherfucker, everybody here knows that Thinkpads are the best bang for buck, that you never buy consumer Lenovo shit or new overpriced crap from them or anyone.
Go back to ʇippǝɹ you fucking cunt
Grayson Bell
The Apple Macbook Pro doesn't have this problem.
Blake Hill
Have a Motorola Moto X Play, back from when Google owned Motorola. After the 7.0 update, the Lenovo logo shows up on boot and it's so fucking gay.
Blake Campbell
You're right. Their service is worse.
Luke Collins
Does anybody have a recommendation for a cheap and relatively durable laptop for an IRL oldfag? My 60-year old dad's finally managed to brick his 15 year old desktop and he wants me to buy him a laptop. He won't use it for anything except web browsing and watching TV, but he'll probably want to keep it for a fair while.
Michael Phillips
Do you not get a minimum 1 year warranty on all electronics in burgerland?
Hudson Stewart
You bought some garbage consumer-tier product and got garbage consumer-tier service. What were you expecting?
These practices are endemic to the entire industry.
If you want ACTUALLY good warranty service, you buy the professional product lines. ThinkPads. HP Elitebooks. Dell Latitude and Precisions. All of these product lines provide next-business-day no questions asked service. You usually won't have to ship anything to a warehouse. They'll send out a guy to fix it IN FRONT OF YOU.
Back in 2012 I bought a ThinkPad W530 and every time I had a problem, I went directly to IBM Electronic Customer Care and filed a ticket. They would send me a new keyboard to install myself, or if they deemed it "too complicated" they'd send a repair guy to tear down the entire laptop and replace the motherboard right in front of me.
Evan Smith
And if it wasn't clear, I never talked to a customer service representative even ONCE. Five years. I must have cost Lenovo over $3000 in warranty repair.
Joshua Bailey
Alienware , top model . 106 C ond the SSD while gaing , GPU at 90 C ... raise the issue with support . Sent a guy to redo the thermal pasting ..... a brand new expensive gaming laptop .... and they had to gut it open less than 2 months after purchase .
Ethan Hernandez
>University of Adelaide
Hello, fellow Adelaidian
Logan Gray
>buy lenovo laptop off amazon >have six month warranty from amazon >have one year warranty from Amex because muh platinum card >go ahead and buy a 3-year warranty from this third party seller >laptop shits itself within months because I let the battery die overnight while seeding torrents instead of plugging it in >amazon replaces it >that laptop shits itself a couple of years later, still covered by third party >fixed it free >sent it back in this sweet box full of foam >stop playing games on my laptop when I build a new, faster desktop life is pretty good
Jacob Anderson
>needing tripple warranty for a single device
Why is lavonta so fucking bad.
Robert Moore
Hello Moto
Kevin Thomas
I only needed the really long lasting one, but I got the shorter meh warranties free for buying off amazon and paying with amex shame amex has such shit market penetration though, you still have to keep a visa or mastercard for those few savages that won't take the best card
Angel Thompson
>buy gaming lenovo >never had any problems feels good man