Work at office job (not IT)

>work at office job (not IT)
>have to upload pdf documents to software X which integrates with MS Exchange to send out the documents to our customers
>sometimes have to upload files exceeding 10 MB
>software X has a 10 MB limit because of MS Exchange but my co-worker finds out an exploitable loophole
>tells me to use it because its fast and "just werks"
>i use it at first, then realize i should ask our IT dept about the loophole
>"user you dipshits you fucking did what?"
>"that limit is there for a reason, even if the SMTP does send the email it wont be received if the customer's IT dept has configured to receive over-sized files"
>shit my pants and fix my work
>my co-worker doesn't
>nothing happens, no complaints from customer whatsoever

it's not my problem, but i have autism and i have to know why this didn't blow in my face?

tl;dr my co-worker and i have been uploading files that may be too large for SMTP server to send/receive but nothing happened and i dont know why pic unrelated

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maybe the customer isn't sending files that big
?

we've been sending them files that are 60MB on the large end.

>IT dept has configured to receive over-sized files
it's an arbitrary number.
if you did not receive an email bounce with a 552 error your message went through just fine.
Did you send the email with your email address or does the application handle the email bounces?

the answer is in the question user
>"that limit is there for a reason, even if the SMTP does send the email it wont be received if the customer's IT dept has configured to receive over-sized files"

The customer's IT dept has configured to receive over-sized files.

>making bloated PDFs over 10MB in the first place
>sending 10MB+ mail attachments instead of just a download link

>it's an arbitrary number.

i know it's arbitrary but that's what is considered the standard.

>if you did not receive an email bounce with a 552 error your message went through just fine.
>Did you send the email with your email address or does the application handle the email bounces?

i have no idea, my desktop doesn't have the permissions to view that in software X.

>The customer's IT dept has configured to receive over-sized files.

that's what i'm thinking, but we started a new standard operating procedure that resulted in us sending files over 10 MB just a month ago. and there have been zero complaints, which is just weird.

i know the simplest answer is that "well user, i guess the customer has a competent IT dept and reference file dept" but when's the last time you saw an entire department of competent people?

>goats for milk
No, goats milk is NASTY.

-t Had to live my first 6 years of life on a farm in the middle of buttfuck nowhere.

>making bloated PDFs over 10MB in the first place

i actually went through the effort of compressing pdf files, because the loophole allowing uploads of 10MB+ for software X was too convenient to be true. i spend half of my time at work waiting for the hammer to drop.

>sending 10MB+ mail attachments instead of just a download link

it's been suggested in software X's customer support but i don't think we'll ever see it implemented. forget about cloud-based software solutions.

Attachment limits are a thing of the past user.
Your IT shouldn't be limiting attachments due to some other shit mailservers setup - if they can't receive the files due to their mailserver having an arbitrary limit - that's 100% on them (and their IT dept)
Complain to higher ups that the mailserver is set up wrong and that your IT people are retarded.

>Complain to higher ups that the mailserver is set up wrong and that your IT people are retarded.

listen im autistic but im not that assburgers.

when has that ever worked out for anyone?

>i know it's arbitrary but that's what is considered the standard.
no, arbitrary is not standard. Learn english.

10MB is the default file size limit on software X because it assumes that the SMTP server of whoever is sending/receiving is using that default limit. at least, that's what i could figure out.

but it doesnt matter to argue if it's arbitrary or not if i'm not able to change it.

All the time?
I'm constantly having to do service requests for stupid non standard/out of band shit due to the people having a cry to their higher ups.
Seriously, in every business on the planet, IT is the most loathed dept and if a middle manager can aim a shit missile at us for whatever reason - they will.

>but it doesnt matter to argue if it's arbitrary or not if i'm not able to change it.
But it's the answer to your question. the smtp server allows more than 10meg message sizes.
For example Gmail allows 25meg sized email messages.

I read a paper recently which spoke in favor of such improvisations. Often introducing a software in your company doesn't give you an advantage over other companies since the software becomes standard. Take MS Office for example. Your company doesn't get an advantage from using that software since everyone else is using it too. Improvisations, tinkering, hacking on the other hand can be unique and thus gives your company an economic advantage. Especially if these tricks are are tailored to your organization and hard to copy for other companies.

Gmail allows 50MiB as of last year.

Ah good to know, but they only allow its user to send 25megs. See arbitrary.

What book?

at best, no one does anything and IT hears about my complaints and puts me on the shitlist

at worst, word gets around i stir shit up in a dept i dont even belong to

office politics mang

>But it's the answer to your question. the smtp server allows more than 10meg message sizes.

except IT is telling me different. and any answer that includes "competent" or "people" or "thinking ahead" is automatically wrong.

>For example Gmail allows 25meg sized email messages.

sure i'll just tell our IT dept to switch to gmail. that will go over well.

they still tell me that i should be printing out the documents, scanning and emailing them to myself, then adjusting the DPI until the filesize is down.

>Often introducing a software in your company doesn't give you an advantage over other companies since the software becomes standard.

in the type of business i'm in (which i'll say is a customs broker house), i'd hazard a guess that improvising on software offers very limited gains for high risk.

red rising

>>For example Gmail allows 25meg sized email messages.
>sure i'll just tell our IT dept to switch to gmail. that will go over well.
You're not good with english. Are you sure you're not retarded?

why are you telling me about gmail in the first place?

are you sure you're not the one that's retarded?

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it's part of the servers that make up smtp networks.

Don't complain to their higher ups, complain to YOUR higher ups.
Remember to tell them it's impacting the business and that IT only exists to service

im not paid enough to care that much user

>not using emterprise FTP server that can generate unique links for users
>IT staff gives you zero alternative to sending files via email
what kind of chicken shit outfit are you working for?

>work in IT
>they keep spamming us to use google drive or dropbox instead of using our FTP

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>what kind of chicken shit outfit are you working for?

i wish i knew

>bloated PDFs
I'm a GISfag and most of my products are 10+mb PDFs

But those are mostly chock full of imagery