ITT IT Guy Stories

ITT IT Guy Stories.
>be computer tech
>assist really with just about anything from onsite networking/windows server to desktops
>Even recovery of passwords
>Client comes in and needs help with recovering facebook account
>Guy is skinny, 35 or so years old and smells bad. Is with 80 year old mom.
>Explains to us he believes his facebook account has been hacked
>"Well we should change the password."
>"I don't have access" he said.
>"Very well we can try to go through recovery process and get your account back."
>A lot of people don't know how to recover accounts because they often get convoluted in their username usage (IE a fb account will have the same email address as the gmail tied to the account). Often I am able to fix this issue by just delving into their accounts with them.
>Explain to them its 90 an hour and you can expect this to take an hour roughly (Highball price so if customer takes forever, its no big deal)
>Customer agrees
>Set appointment and we sit down together with 35 year old man and mom.
>They're yelling at each other and everyone in the office can hear and customers getting scared by their presence
>They dont smell any better up close
>Try to explain things on what we are doing
>Son constantly interrupts
>Repeat what I'm saying so everything makes sense and we can unscramble their heads
>Find out the only way to access the account is to verify with 3 friends they know to get them to give them a code that each friend would receive.
>Client has to go around asking for codes.
>Spent about half an hour/45 minutes with them so I bill them for 38.25 (discount)
>Told them we will continue when you get the codes from your friends.
>Guy runs off and mom calls back said son is now in jail because he got into a fist fight at a freeway
>wtfmate.jpg
>Mom calls the next several days 3 times a day wanting a refund because we didn't do any work.
>Kindly tell them they just need the codes and we can continue.
>Mom writes nasty review.
>Boss responds to review.

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Christ, is this OfficeMax or Best Buy?

Too long; didn't read

Not OP, but it's worth a read

Oh. OP is same as google review guy.

Real talk, get a better job. Not all IT is total shit.

I make pretty good money with bonuses + commission + drive time. I'm doing okay. Just got a new car and live in a decent apartment so not complaining at all and the company is growing.

>>Guy runs off and mom calls back said son is now in jail because he got into a fist fight at a freeway
LMAO

Pretty cool response from the boss, though I'd probably made it more >Fuck OFF!-y

OP you in florida? You know Soojie?

things didn't include:

>customer asked if its possible someone hacked into his account.
>Answered: "Yes its possible."
>35 year old man Customer: "Wait so what your saying is if someone gets in my facebook account, and at that point could someone take my identity?"
>Truthfully answer: "Yes it is technically possible for someone to potentially take your identity if they have access to your facebook."
>Man: "so w'wait hang on so if someone takes my identity what does that mean exactly like someone could do what?"
>I literally do not realize what is going on at this point. This guy was escalating an issue that really wasn't a huge issue, but to this schizo ass insano customer he definitely had concern.
>Me: "Y'yeah technically I mean someone could take out like a bank loan or something in your n'name..."
>Guy: "So right now someone could be taking my account, accessing my bank and attacking my name and credentials is that correct?"
>Me: "i'if we could just get back to recovering your password."
>Guy: "SOMEONE IS IN MY ACCOUNT RIGHT NOW MOM AND THEY'RE TAKIN' ALL MY STUFF!"
>Mom: "YOU DON'T HAVE ANYTHING TO TAKE NOW SHUT UP AND LISTEN TO THE NICE MAN"
>I am standing their wide eyed while mom and 35 year old man argue at one another for the next 5-10 minutes
>All of it was billable work. But definitely was scaring off clients and workers.

This happened during this first meeting. They scheduled for a second meeting, we denied them.

>They scheduled for a second meeting, we denied them.

well then that review is justified

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>>Mom: "YOU DON'T HAVE ANYTHING TO TAKE NOW SHUT UP AND LISTEN TO THE NICE MAN"
lel old grandma has more sense than young boomer at compooters

we were at first going to take them but they dipped out on the first wanting refund.

probably the grandma had a job once and knows how it is to deal with customers
an experience her autistic neet spawn will never share

>Be me
>Pick up phone
>"Muh server won't work"
>"Is it switched on?"
>"Of course it is"
>Hears fans spinning up

Think that shits bad?
Try being a fucking pharmacist. I deal with 30+ degenerates every day, all for aderall, vynase, amphetamine salts, and my favorite: benzos.
I wince when I fill those shitty fucking g scripts. Its always a disgusting single mother yelling at me because she ran of shit to drug her son up with and I can't give her any more without a script. Or some faggot that got hooked in college and thinks making a scene will get him more pills.
I've never seen anyone even remotely well adjusted on benzos. They're all literal fucking meth heads who think screaming at me is going to clear their 20 co-pay like I'm the one pocketing the fucking money.
The other half of my job is filling birth control for roasties and having to explain to them very slowly to go in a circle every morning, if I talk to fast they lose track.
Oh and did I mention dealing with you retarded IT fucks over the phone because we've been getting freezes every hour this month?
What about faggot doctors that can't be asses to correctly calculate a dose?
Oh. What about the faggots that leave getting their LIFE SAVING MEDICATION to the last fucking second, and then get mad when there's an inevitable insurance problem and they need to wait.
Also standing for 10+ hours every day is going to give me varicose veins soon
I'm 100% thinking of leaving this garbage cesspit of a country called muttland and go somewhere else where medicine isn't so fucked. And no I'm not a fucking liberal, I don't give a flying fuck about socialized healthcare

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Fuck I'm sorry for being such a faggot and ranting like that. I read the OP and got triggered kek

>YOU DONT HAVE ANYTHING TO TAKE

Lmao

I try to be as respectful as possible. I hate IT that talk shitty to clients. We aren't the end of the world so super smart. We're just not. We just know our way around a profession just like everyone else so stop treating customers like you are on a high horse.

Im glad you can tell apart the degenerates, I dont think I could handle dealing with that many addicts and roasties a day

Script for control + midwestern white/black name means an 80% chance it's a problem patient.
Script from out of state? 100% chance.
Thing is though, a lot of pharmacists are female (I'm the only male at mine period) and they bend over for everyone, whether it patients or corporate.
I don't care if you're fucking convulsing on the ground screaming for your benzos, if everything doesn't work out you're not getting it.
I've seen pharmacists slip people a pill just to get them to leave, paying co-pays out of pocket etc. I absolutely refuse.
If you're too stupid to manage your own healthcare then you don't deserve it. If you're going to be a cunt then you don't deserve my help.
I've straight up refused scripts before, blacklisted and cursed out faggot "pain specialists" for sending hoards disgusting filth to me for their surrogate heroin, called the cops on patients and more.
Just this week I sent everyone home and closed the pharmacy because the AC broke down and corporate was refusing to fix it. They tried firing me before for something similar but literally begged me to come back when they realized I was the only one that could keep an inner city pharmacy running.

What a disgusting fucking field I've gotten myself into. The highlight of my life is hoarding old computers and installing gentoo and debian on them.

Was your stepdad a drug addict or something, user?

Glad to hear you don't cave to the druggie fucks, keep your head user

>but literally begged me to come back
did you ask for a raise?

why not move literally anywhere else? there's pharmacies everywhere but of course inner cities will be the worst

I'm guessing mine have been pretty typical experiences. People don't know what the Helpdesk is for and call for things like lightbulb changes or leaky faucets. I've had people turn off their laptop's radio and try to convince me that they are 'sensitive' to wifi and it gives them headaches while unknowingly standing under an AP. And I've had people try to fix their things on their own, including one guy who yanked a VGA cable without unscrewing it first, totally demolishing it. When I told him he ruined the cable and the computer, he told me that no, the cable was somehow supposed to look like that.

One kind of funny one I had when I was a bench tech. A very nice lady brought in a desktop PC and said it was throwing all kinds of errors, but when I hooked it up, it ran great. The next day, she brings it in again. And again. But somehow, it always worked for us. I told her I'd do her a favor and go back to her house with her to help her get it going there. When I came in, she put the computer under the desk and hooked it up, and then turned on her "monitor", which was actually an All in One that promptly blue screened.

Yep, got a 20k bonus for that year. I was actually unemployed for a month during that, but I told them I had 2 job offers in Dubai and showed some BS emails kek.
The pharmacy job market is so bad it makes CS in a saturated city look like a gold rush. I know older pharmacists that are working for 60k now in a 110k market, just so they don't get fired.
But I don't plan on doing this beyond 30. By then I should my co-signed loans payed off and a decent amount in the bank.
If I don't get an industry/insurance job by then I'm leaving America. Fuck this country.
Only real problem I would have is taking all my computers and stuff with me...
I was a good wagecuck until a nigger shoved a gun in my face.
I wasn't even scared, just pissed off that I wasted 8 years of my life and 180k in debt to be stepped on by fucking everyone. I'm not even joking, I fucking snapped that night apparently and yelled at him to shoot me but I guess he realized it wasn't worth it and left.

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>she put the computer under the desk and hooked it up, and then turned on her "monitor", which was actually an All in One that promptly blue screened
why are these people allowed to have computers?
Seriously, why are fucking retards allowed to own and work with technology?

Jesus christ thats awful.

I've worked as a consultation agent for the Geek Squad and there's nothing you can describe to me that's worse than what I've had to endure there.

Well then fucking post some shit you tripnigger

Okay, I'm interested.

Suck my dick. 10 years deep in this bitch. I want to fucking die.

COCKROACHES
PUKE
CUM
A DUDE PISSED IN A PRINTER AND THREW IT

Why on earth would you spend 10 years at geek squad?

$$$

Am not but yes.

I've gotten so many promotions and bonuses and shit. I'm looking at career changes, and I would be taking a 20k+ salary cut.

kill yourself

stop working at walmart pharmacy kek

you sound like a massive faggot he should have shot you

Not walmart but starts with a w
Same, I could have sued fucking everyone

Nigga you work at Walgreen's, I talked to you earlier and called you a Pharmatech

I posted in another thread earlier this week but I don't remember you user

How much does a GeekSquad boi make?

You mean earlier today, right? You said your hours were less and you had to go in this afternoon, unless theirs two Walgreen's pharmacists on here that hate their jobs, have 180k in student loans, and are living with their parents while they pay off the debt, then yeah fucko I talked to you

Jesus fuck you're right. I was shitposting this morning yeah. Gives you a sense of how fucked up my sense of time is getting kek
I completely forgot about that, shit

And yeah they did cut hours and I'm fucking fuming about it.
This is one fight I probably can't win though sadly

Jow Forums lets you know that the world is a little smaller than you'd think

>make six figures doing a job a computer could do better
>complain
LOL

If anything, computers make my job so much worse user
Well I'm happy you remembered me

Does her son have explosive autism or something... fucking hell.

i used to be a benzo addict and I was always very polite to the pharm techs who helped me, except for the one time I blacked out and apparently wasn't very nice. sorry man.

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There’s a guy on leddit named jasonlong1212 who said fuck pharmacy, lived like a pauper and retired early on savings for this exact reason. I suggest you do the same.

That's the plan, but I doubt I could make that work in the US. It also has the added benefit of escaping the botnet.

Leave the fucking city m8. Shit is way less fucked up out where people know each other and give a damn about their culture.

>leave city
>40% meth head clientele becomes 80%
Plus I tried. Literally the only state hiring pharmacists is Texas, and if you consider the fact that I would be paying rent I would be making even less than I do now.

That honestly depends on what state and area you live in
Texas is vast and has many varying costs of living, but I've heard your dollar goes further there than on the east coast

No kidding, I'd watch this anime.

Out in the country you trade buying power for peace. There's plenty of meth heads but they're way more chill. Cities are pressure cookers on everyone. The culture makes people go absolutely insane.

True, I calculated based on ~$800 near a place like austin (I'd rather deal with hipsters and their aderall vs all the other degenerates out there)
But it's less expensive to just stay where I am and suck it up like a good cuck until I can get rid of sallie's shackles on my life.
I've seen people that are very nice right up until they get to the pharmacy.
I asked one cunt if she acted that way at her doctor's office and she said no, so I asked why here and she just walked away.
My favorite anime is the original Black Jack OVAs

It's because people see you as a retail peasant, not a professional who got a degree in knowing how to not kill someone with the wrong pills.

Anyone who's been in retail or food knows what I'm talking about. You're treated as less than human.

hahahahHHhahahahahah this
All that money and you still have to deal with las creaturas all day everyday, welcome to suck faggot

terminate thyself

I feel bad for both of them. The son is obviously mentally unwell and the mom is probably suffering because of it as well.

I hope he gets the help he needs, I used to go through unbearable fits of depression. and when I was finally diagnosed with bipolar disorder and put on appropriate meds, they've been controlled for years.

Reading stories like this breaks my heart.

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I guess the shirt, tie and lab coat doesn't tip them off.
But yeah I agree, I always try to stick up for the folks upfront when I can, at least I'm making money (kinda). Then again I'm stuck here for the rest of my life kek.
It's really not that much money. I made 92k after taxes last year, and 60k went to loans, 5k went to shit like transportation costs, food, etc.
Spent 600 bucks on technology related stuff and just kept the rest in my saving account.
Basically if I were NEET living off government milk I would have the same amount of money dedicated to technology as I do now, causing me to ask: "What the fuck is the point?"

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>My favorite anime is the original Black Jack OVAs
Good taste. I'm just saying that I'd watch Battle Pharmacist Anonymous. Imagine, a bright-eyed new graduate comes to an old pharmacy in a bad part of town staffed by ladies who let everyone step all over them and decides to do things different... Only to get a gun shoved in his face on the very first day. It just writes itself.

There are two rural doctors in my extended family, one of whom deals with addicts on a regular basis, and it's kind of amazing what humanity looks like from their perspective. People seem to stab, beat and poison each other consume like it's no big deal, and get high on substances that you wouldn't expect anyone daring to consume. Not surprised that pharmacists have it similar. When you leave the States, maybe you should publish some autobiographical tales. I'd read them.

No man, I'm talking about in relation to knowing how it feels to deal with the same shit a wage cuck does, except they do it for about a fifth of what you make
Most people get degrees so they can get jobs where they don't have to deal with the general public, you spent all that money to have to deal with the same shit common slobs do, but hey, at least you get paid good
Must feel nice to kick some fucking druggy degenerate scum out on the pavement as well, yeah?

>I'm just saying that I'd watch Battle Pharmacist Anonymous. Imagine, a bright-eyed new graduate comes to an old pharmacy in a bad part of town staffed by ladies who let everyone step all over them and decides to do things different... Only to get a gun shoved in his face on the very first day. It just writes itself.
I'm fucking dying over here, and I agree I'd watch the shit out of that anime

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Fuck no I don't. I did suicide inducing retail for two years in college then bounced as soon as I had enough work experience to get into a local hospital's IT dept. Dealing with autistic doctors screeching about their Outlook and changing paper types in DEC line printers over twice my age was a soothing experience in comparison.

Once I got my certificate of not-being-totally-retarded from college I got a real-real job doing software dev for a small utility company. Cushy shit, neat work, and chill af coworkers. Pay is crap but quality of life is fantastic.

kek

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I used to work as an exterminator and know precisely the kinds of people these two customers are. Had to deal with their sort all the time. I can say, quite literally, that they are worse than cockroaches.

~120,000$

>35
>80 year old mom
She had him late.

I somehow doubt this.

That's solid cash. If you're paying that much on your loans you should have them gone soon.
Grind out a few more years in a pharmacy, perhaps one that is more forgiving, buy a house, and never look back.

kek
I got 2 paid days off after that, spent them autistically ricing gentoo on my T420. I actually never told anyone about it.
I have off tomorrow since I worked thanksgiving and I'm spending it trying to get Silent Hill 2 working on wine.
two more years and I should be done. But I don't think it's possible to retire in america like that anymore. Life is just too expensive now.
I'm thinking of making my memes come to life and move to Dubai.

Oh I was talking more along the lines of career change. Something where you don't see the worst that society has to offer.
Once you own a house outright, you can live comfortably on a much lower income.

If you enjoy the actual work you do, would your qualifications transfer over to a European country?

lmao career change
It's not possible. 90% of jobs for PharmDs are retail, and the rest require a PhD. Fuck that.
And I'd rather not live in cuckistan either, it would just be the same shit but with even more degenerates somehow.
Pharmacists aren't even "doctors" over there.
On the other hand I do know that a lot of pharm companies in Dubai/middle east would kill to have someone like me around

If you can make good money in the middle east, godspeed to you. There's a lot of fun to be had out there.
I've had a few friends "deploy" to places like the UAE and they seemed to really enjoy it.

I was talking total career change, like becoming a school handyman or something maximum chill.

>America won't stop importing pajeets
>American wants to move to pajeetistan
Poetry.

>Dubai = India

Come again?

meh they're all shitskins

Same shitskin, different name.

Shithole country = shithole country

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>client moves to texas (from GA)
>being loyal they still wish to employ my companies services, they overnight their huge ass powerhouse workstation to us, cost them a fortune
>has windows on it, network stack is broken or some shit
>work place has no mini hdmi cables in stock, gets them to overnight that too
>all they do is reinstall windows on it

>dealing with you retarded IT fucks over the phone
Oh, so you're one of _those_ customers...

>be me
>get hooked on painkillers because i legitimately have terrible back issues from car wrecks and construction job
>eventually try to get off painkillers with suboxone
I was never anything but polite and courteous to pharmacists, but every time I'd hand them my script, I could just see their face melt from all smiles into this subtle little snooty condescending frown like I'd just shat on the counter when they saw what it was for. Willing to bet you're the same type of snotnose cunt. Welcome to the real world, kid, I'm sorry you can't while away your days handing out amoxicillin and tamoxifen and lollipops to poor widdle babbys wit da sniffwles and cancer. Harden up and pull the stick out of your ass, or change careers.

I know this isn’t technology related but I kind of want to hear more pharmacy stories

Boo fucking hoo. You're not the only one with a bad back. I literally shattered my spine getting hit by a car because the driver was a dumbfuck who didn't pay attention. I've got decreased vertebral height, ~25 degrees of anterior wedging, and stenosis of the spinal column at my L1 vertebra. I haven't gone a day without pain in nearly 6 years. You know what I do? I suck it up, I grunt through it, and I get on with life. I don't go swallowing a bunch of shit that I know will affect my brain chemistry and has a high chance of addiction and dependency, because I'm not a little bitch.

Damn dude.

Have you tried any meditation to deal with your pain?

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>work for small IT company in Boston
>have clients all over the place
>one especially shitty one in Pittsburgh
>they have an on-site email/data server that had been around since 2003
>one day it crashes
>have the client go in and reboot it
>suddenly hear the guy screeching and cursing at the top of his lungs as the gigantic old machine hits the ground with the force of an atomic bomb
>after about a minute of silence he tells me he'll need a replacement
>as it so happens we have a spare sitting around (which was just an old server from the client next door that we were retiring)
>tell him we'll set it up and overnight it to him
>restore the server image from cloud backup which takes all day (fuck you too, Acronis)
>miss the overnight window
>tell the guy we'll have to ship it the next day
>he explodes and demands that I deliver it personally
>boss tells me to go
>fuck it
>hop in my rickety old Volvo
>drive the 9 hours out to Pittsburgh
>arrive at the guy's office at around 4AM, he's there waiting for me
>lug the thing inside, get it wired up, make sure I can remote in, etc
>finish at around 6:30AM because he kept yelling
>leave for home right away, don't stop to rest
>about half an hour from my office my car starts making noises and losing power
>had to get it towed
>repair would've cost me $1500
>get back to the office at 7PM
>tell my boss how it went and go collapse at my desk
>an hour later he comes in and hands me a check for $3000 and tells me to take a couple of days off
>what the fuck
>apparently he'd managed to get $10k out of the guy
>$4.5k for labor (by including all my travel time), $1.5k for the server hardware, $3k for car repairs, $400 for gas and $600 for tow/cab fees
>get rid of my Volvo and buy a 2012 Accord
there's more but it's not that interesting and I've cut as much as I can
tl;dr is he spergs hard when he gets the bill but pays out when my boss threatens to sue and we never hear from him again
so glad I changed jobs, that place was hell

Well that explains why you're such an insufferable dickbag, then. Wait'll you hit 40, then come back and tell me you still feel the same way about the shit.

Occasionally some over the counter Acetaminophen or ibuprofen, possibly mixed with methocarbamol on really bad days. Most of the time though, nothing stronger than stubbornness and willpower.

I'm not far off. I just choose to deal with my shit instead of putting myself in a position to compromise my mind and my body in a system that over-prescribes to fix every little problem.

money is not everything dude.to be honest im going to live in a small town in a cold city up the north though im not going to tell where because i dont want faggots to ruin it.its calm as fuck and you can even see the aurora borealis from there.believe me all the materialistic bullshit,the need to always have the newest phones and shit just doesnt worth it.

youtube.com/watch?time_continue=166&v=k6_QUhUPrF4

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>I'm not far off.
You said you're not even 30 yet.
>I just choose to deal with my shit instead of putting myself in a position to compromise my mind and my body in a system that over-prescribes to fix every little problem.
Yeah, good luck with that, you can only spend so much time bent over sobbing and gritting your teeth before they start breaking. That's not dealing with anything, that's bottling it up until you eventually wind up sticking a gun in your mouth.

Young enough to not experience that kind of pain yet but I know it will be my shoulders that give first, seeing as they already come unsocketed throughout my workday and the joints remain pliable afterward to happen quicker.

I've had some experience purposefully inducing uncomfortable situations like an icy shower and trying to focus on the sensation itself as a form of meditation and you can actually acclimate to something like that almost as a new baseline.

You can just focus on the sensation of discomfort intensely and it begins to fade as a sensation of pain to just a sensation.

Takes a lot of attention to be in the now that substantially but it's seemed to keep me alive when I had to work out in the rain and snow with minimal shelter and shitty plastic gear a few times I've had to do it.

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>all these dubs 1 or 2 post to each other

Goddamn you're a douche.

I can't feel bad for you blokes, my gf has an iron deficiency problem caused by an an ability to absorb certain vitamins and requires regular injections of B12 to stop her becoming seriously ill due to this. Every time we go to a pharmacy to get needles you cunts look at us and treat us like we're heroin addicts despite her having a prescription.
Honestly disgraceful

>work for a small office
>get a call about someone's computer shutting off randomly right after they get back from lunch
>check it out
>computer isn't hot
>no updates necessary
>everything is plugged in
>all the way to the wall (or at least the cubicle plug)
it was weird and I told her I'd start imaging a replacement machine for her while we got RMA paperwork ready
>see her sitting down again
>sits down
>drags herself to the cubicle
>with her feet
>using the backpack as an anchor
turns out she was just unplugging the damn thing whenever she sat down

>You said you're not even 30 yet.
Please, for the sake of the audience, tell me how you came to that retarded conclusion? I never mentioned my age. I also don't go around sobbing and groaning. I do the shit I have to do, when I have to do it, and then I rest. It's a choice to live with it instead of taking the easy, quick solution that's likely to cause long-term damage like overkill pain meds do.

I hope you never have to deal with that kind of pain, user. It sounds like you've got the right mindset to live with it if you ever do, but it's not something I'd wish on very many people. I've seen people go off the rails on pain meds, and it's not a pretty sight.

Pharmacuck here
He's right. Even the strongest painkillers only work for so long. What you're left with after that is an opiate destroyed brain and liver.
Plus dispensing suboxone is a pain in the fucking dick, no one is antagonizing you, there's like 50 more people that we see per day and have it worse off.
I agree, but that's just not an option in americuck land friend. You either have money/wagecuck, get on neet bucks with parents or you go full nigger and end up in section 8.
Are you getting the proper amount of physical therapy per week?
Sorry pal, 1 good person getting needles vs a hoard of degenerates. I think needles should be OTC anyway.

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