I bought a laptop and the screen display itself is slightly rotated by a few hundreds of a radian (maybe 2-3 hundredths or so)
I initially thought it was a resolution problem but I physically inspected the screen and either some of the screen is either missing pixels or the screen itself is faulty (rotated slightly)
Laptop was an ASUS Zenbook UX-331, pic related.
Contacted the place I bought it from, but it seems like a hassle shipping it back waiting for a replacement and such if they do offer that, would you guys just live with it or is this unacceptable (personally I think its pretty unacceptable for a $1500 laptop)
That's fucking unacceptable. Send them evidence, try and get it replaced. Unless you know and have experience in opening screens for laptops, stay away doing it yourself, you could make it worse. Just get it replaced under warranty.
Cook up a shit storm over Twitter if you have to, that gets the attention of higher up people more often
Nolan Brooks
RMA
William Reyes
Looks like the screen itself is at an angle
Ethan Anderson
Ok thanks I just wanted a second opinion to make sure I wasn't over reacting
Yea it's either that or pixels arent printed fully to cover the entire display range, but judging from what i've seen I think its just rotated slightly.
Isaiah Ortiz
Rotation is quite common in cheaper laptops, but if it's noticeable without actually looking for it, it should be considered a defect.
Landon Miller
This is the top left, i'm not sure if its clear, i'll include the top right as well
