>it's "tech support for family" time again
>aunt wants help with her online insurance because she is too retarded to enter the credit card info herself
>there is a problem with the website or not enough money in the card, try several times
>"no, you didn't do it right, try again"
>brings me a paper with another card's info
>doesn't have the expiration date
AAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHH
seriously? something that small is getting you upset? Are you 14? didn't get to play 6hrs of minecraft today?
I feel ya. Helping boomers do things on computers is like trying to teach a dog how to talk.
>donate my old gaming PC to my parents because their old dell desktop they use for accounts and word processing barely chugs along anymore with windows 7
>Set it up with all the programs they could need, seperate admin account, etc
> "Okay so all you need to do is back up all your documents on the old one and switch over and I can get it on the desk and set up in the proper place"
>"Ok user it'll just take some time I'll get it done"
>Ask why it was going to take so long, why they would miss a document they somehow don't even know where they saved
> Uhhhhh give us some time we'll let you know
> Old PC literally on life support
>would rather wait like 5 minutes for startup than just save whatever useless shit they need to a flash drive
JUST
this
lesson learned dont give your shit to anyone
Evidently not
Literally no use for it myself but it's just watching the shitty dell freeze up like the hard drive was denied euthanasia makes me feel pain
thanksgiving, at parents place
>help parents reset email password for the BILLIONTH time
>"okay, you guys REALLY have to write your password down this time and keep it somewhere safe, alright?"
>"yes user, god please stop treating us like we're senile please have some respect"
christmas, at parents' place
>"welcome back user! oh btw we've been having this problem with our online banking since last thanksgiving"
>"whoa okay what happened?"
>"we forgot the email password"
mfw
kek
Ever since my mom got an iPad my family tech support time has been reduced to maybe 1 issue a month at most, usually to do with printing things off or asking if she should update.
>parents ask me to make a website for an friend of theirs, for free
>do it, but say I won't offer support beyond 2 weeks
>months later they keep requesting new features for their website
>politely mail back how to do it
>they keep asking me to meet up again
How about no.
Downvoted and unsubscribed
I’ve got another one. Same aunt also complains she saves files then can’t find them and thinks her laptop’s fucked. Jesus fuck, some boomers are worse than others.
> Documents on desktop
> Documents in my documents
> Documents in created directory
You clearly don't have a tech illiterate family.
Not family but whatever
>know an old couple
>boomer dad hangs out with the husband alot
>dad drags me along one day
>mentions how I work on PCs
>grandson is like 7, needs help setting up xbox
>set up xbox account for him
>works
>ffw few weeks
>stopped working
>kid deleted the fucking account somehow
>wants me to fix it
>lol no
>has a tablet, says it wont charge, forgot password
>factory reset, battery is fine
>give me samsung j1 as payment, they say it wont charge
>charges fine when i bring it home
>mfw their charger is broken
>be me
>listening to music
>writing my most efficient yet fizzbuzz
>"AAAAAANNNNOOOOOOONNNN!!!!!!"
>oh god no oh fuck
>"THE PRINTER'S BROKEN AGAIN!!!"
>"IT WONT PRINT!"
>look at mom's pc
>message box
>"printer ran out of color ink, do you want to print in greyscale?"
>"yes, no"
>"THIS JUST SHOWED UP OUT OF NOWHERE AND IT WONT PRINT"
>"we don't have spare ink right now"
>"WHAT"
>"you read the message right?"
>"WHAT MESSAGE"
>"the one on your screen"
>reads message
>"YEAH AND?"
>"so do you want it to print in grayscale"
>"YES"
>"then click yes"
>"THANKS user"
i'm worried is my mom getting dementia or just retarded?
No, it's kinda like if you're a mathlet and you see some calculus and don't understand what part of the equation means, so your brain just wants to stop applying itself to it entirely and you get this frustrated feeling, then you start to get that feeling every time you see an equation after fucking up in high school class a few times
Except with boomers and computers
Where's Sergio when you need him?
Should have just done it for them. Ask forgiveness not permission when it comes to something that takes all of 10 minutes. Users will always click "later" on an update if it's not required, will never back up unless it's already set up automatically, and will never change something bothering them even if it takes 30 seconds to google and fix themselves. My aunt would take the longest ass way to open her email literally 10 steps to open her gmail inbox, I was fixing something else for her and she mentions it, I make a shortcut on her desktop and now she uses it most of the time.
>don't understand what part of the equation means
i can understand that but a message box just shows up to let you know something it displays it in text form in front of you asking you a yes/no question
what i often see in people is that if they encounter something new instead of at least trying to understand they just give up
if something breaks in my car i'd like to know what it was and what to do in order to prevent it from breaking again and not go to the mechanic every single time with the same preventable problem
isn't wanting to improve to work more efficiently a normal thing?
Yeah it should be but I guess sometimes people are just mentally tired and don't want to even start
Some people who never use a computer for more than the most simple of things feel like even a simple Windows program is moon runes, they feel afraid to click stuff because they don't understand even basically how computers work
An example is my dad telling me that when he first got a TV my great aunt was alarmed because she thought the newsreader might be able to see her as well somehow
Yeah I should probably just backup the entire drive minus system files and dump it on the new one, only thing holding me back was that they have them scattered everywhere
Feels real nice to be 2nd gen IT. My mom wrote code in the late 80s and dad was a MCSE/CCNP.
Granted, they are still iToddlers. But I have never had to do this kind of basic shit with them.
Same but it was putting my mother on a lubuntu thinkpad. She's way happier with lubuntu than with windows