>Be me.
>Work helpdesk.
Helpdesk stories
Oh so ur one of those sheepish cucks that thinks there actually is hope in the american financial system. Keep dreaming punk
>be helpdesk
>receive support ticket
>wait 5 minutes
>mark ticket as resolved
>Higher up manager in company has wife.
>Wife works part time remote/at secondary company office.
>Be Windows shop.
>She has Mac.
>Has to use x application via RDP to do job.
>Set her up with RDP for x application, verify it works.
>2 months pass.
>MY APPLICATION DOESN'T WORK.
>Teamviewer in and start application.
>It works.
>Credentials all saved from when I configured it.
>User thanks me, and acts like I saved the world.
How in the fuck do these people get out of bed in the morning? Her job is literally to do work in x application via RDP. How did she get away with doing nothing for 2 months?
Part 2:
>Higher up manager wants us to send Windows laptop for wife because Macs are gay.
>Send her laptop.
>Sign her in to Office, put shortcut for RDP server on desktop.
>Weeks go by.
>HOW DO I RUN APPLICATION??!
>Teamviewer in, and start RDP.
>Remote to x application server.
>It works.
Bitch didn't do her fucking job for three goddamm months, and nobody said anything.
What the fuck
>How did she get away with doing nothing for 2 months?
Are you new to holes?
It's how they live their whole lives.
>Financial department uses x financial software to do job.
>Contracts support out to local company.
>Sends us tickets that I literally have to forward to local company.
>Do absolutely fucking nothing else for this, just forward emails.
>Local company works directly with users in financial department.
>Literally no fucking point in this.
>Local company closes tickets with no responses.
>Have to constantly hound financial department and local company for updates.
>Literally adds hours each week for everyone.
what the fuck. I'm literally Tom Smykowski
Fix my java path on my vm pls. I'll buy you a beer later.
Nigger what?
I'm IT, not CS.
How the fuck do I get a help desk job ? I'm desperate. I have a cs degree