Ask a repair tech anything, Pt 2!

Nowadays its less search bars and more miners/ransomware/etc, but yeah. What's really annoying is when people's PHONES are horribly infected.

>That happens due to inductive charging
>Surface Pro
>inductive charging
what's your IQ?

What are some of your tools, applications or techniques for removing ransomware or leftover viruses.

have you found something illegal?

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MBAM is the usual go-to. Combofix for older machines, and then you can follow up with other more specilized tools For really severe infections we usually say its better to just do a data backup and OS reinstall to be on the safe side.

Yep, and had to give a statement to the SBI about it. No prosecution in the end.

Also another picture. This was just last week, customer said he "replaced his video card and now it won't boot".

Turns out he ripped the entire PCIe slot off the motherboard and just put the new card in a different slot. I had to replace the motherboard.

Attached: PCIe2.jpg (1822x2429, 2.13M)

Favorite brand of laptop? I like ThinkPads but the build quality and repairability are going down the shitter with recent models. I'm still using an X230 still that's starting to shit the bed. I'm also a hackintosh user, and the X230 doesn't support Mojave.

How about Hard Drive repair (damaged clusters), and data recovery?

Back in the day I used HDAT and spinrite, but I wanna know if there are any new tools out there

Also, how do you feel about Windows Defender, and Windows 10 in general...

What's the oldest PC you ever had to repair? Also, what kind of illegal shit have you already found?

Oh God that hurts just looking at it.

... its an inflated battery. This is not at all special, surprising or unique.

Gas build up in the battery casing. Often get this when devices are left simply plugged in all the time.

Protip - discharge your devices every so often even if you do not move them. Battery inflation like this can wreck your device's shit.

Dell, hands down. They're easy to work on, dirt cheap used even for high end models, and replacement parts are cheap and plentiful.

I have a Linux machine in the store for this. Make an image of the drive using a tool whose name I forget and then run a data recovery program on that. I don't particularly like Widows 10, still use 7 myself. Windows Defender is as good an antivirus as anything else out there, but nowadays defense is just about common sense and not installing shady stuff.

Oldest PC was a Macintosh II. Serious nostalgia.

Rookie technician at an MSP here, do you have any advice for me?
So far my problem areas have been dealing with Outlook problems, proprietary software for dentist offices, and getting faster/better at data transfers. Any tips?

How do you remove cumstains from the keyboard?

Do they show up on blacklight?

I got this one -

alcohol and yes :D

most of what would bother you when working on a client system that being said - is spittle and nasal mucus; boogers and spit... soo much boogers and spit... oceans of the shit, all over the keyboard and monitor....

Do you sell all the nudes, passwords and identity you find on the deepweb?

BASED ASK JEEVES

IN AN ALTERNATE REALITY GOOGLE NEVER HAPPENED AND THE ASK JEEVES BOTNET DOMINATES THE WEB

Do you go out your way to find porn hoards, like using windirstat? What's the biggest hoard you've ever found?

On one hand, Torx are obviously the best screw heads, discounting esoteric shit nobody ever uses. On the other, holding everything together with billions of tiny stars of David feels like some kind of bizarre Jewish ritual.

I wear gloves. Cleaning isn't my problem, heh, just getting it working again.

I NEVER look at what's on a device unless it's in my face and/or illegal. Because I don't care, and also don't have time.

I don't look and don't care. My job is to fix, nothing more.

Also everything I do in my store is subject to review. There are cameras both in the front and back of house. If ever there were a question of me having done something inappropriate Corporate could look.

I actually like that. There's always accountability.

Here's another fun one I did just a few days ago. Customer had a Macbook Pro with severe issues . . . . . usually wouldn't boot, and when it did severe video distortion.

Known problem with the BGA soldering on the video chip. I used this setup for a reflow.

Charged only $99 and let them know there is no warranty (usually everything we do comes with 90 days warranty). It worked, and they can get everything off that machine. Heck they might even be able to keep using it . . . works great now.

Attached: Reflow.jpg (4048x3036, 2.43M)

Generally, on a scale of 1-10 with 1 being "ez" and 10 being "hard as fuck," how hard is it really to replace those "non-replaceable batteries"?

iPhones are a 1. Maybe a 3 if you fuck up the pull tabs, iPads are harder because you've gotta fight through glue and risk cracking screens opening them up. Same with Samsung phones or anything that doesn't have screws/is held together with glue. Galaxy range are extra fun because the battery adhesive is applied directly to the battery to the back of the frame, with the oled panel exposed in the middle and only a thin layer between the battery/oled, and no pull tabs so you have to heat + pry as carefully as possible.

What's it like being a wagecuck?

What are the hopes for this guy? Boots up games and everything, but... you know

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Pretty cool that you can fix the trash work Apple itself of course abandoned..

I have a shitty tablet with keyboard module that my parents gave me, it has an issue. It shuts down after startup in ~2-3 seconds. Fully charged. What's wrong with it? I didn't visit a repair service yet. Can it be possibly expensive to repair / replace some dead parts of it?

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not really sure if this fits the theme but here's my problem. I have an old iPad 2, a while back it started going into boot loops, I took it to some apple repair shops and they said we they'd have to change the entire motherboard and asked me a couple hundred bucks. I decided to just keep the iPad on a shevle and get a real computer. Fast forward to a couple of months ago, I try factory resetting my tablet and it "magically" started working again. One problem that it now has is that the battery is completely dead so I'll buy a replacement one from ebay. If I manage to change the battery, is there any way I can recover all my phones back?

I got some Samsung NC10plus which stopped one night working, and is not giving any sign of life when plugged to its power supply. The power supply is.

What do you recommend ?

Not him but just replace the screen. Fun fact, the 2DS only has one giant touchscreen like you can see.

Samsung Galaxy 6 up and died yesterday. Had hit the power button to lock screen while battery was at 60% or so and the screen wouldn't come back on no matter how many times I pressed home key, power button, or touched the screen. Tried to charge phone and it screen still didn't come on nor did anything light up to indicate it was charging. No idea what to do, taking it to carrier store today to see what they'll say. What do you expect them to find?

I should mention I've had this issue the last week or two but very rarely and usually the phone screen lights back up and I can unlock it and use it as normal after about a minute or so of messing around the the keys/tapping the screen. Also been using a wireless charge stand the last several months but don't leave it on there overnight.

where can i get replacement batteries for xps 13's?

My monitor is acting up. Sometimes it turns on just fine and sometimes after turning on the screen shuts off in less than a second.

There is also an issue where the screen will turn on but the brightness levels are way low and not equal on all sides of the screen.

Do you know what could it be? I guessing it's one of the caps.

By ask anything he meant anything about his work, not how to repair your shit, faggots.

Anything means anything.

Well, then keep waiting for his replies.

How do you get into repairing phones?

Did you tinker with electronics as a kid or get interested in this stuff later in college or high school?

the 4 contact touchpad-to-motherboard flex on a friend's ANUS laptop is ruined because two contacts touched. Now it just gets hot and the touchpad doesn't work. Won't leave it unplugged because she won't let me.
What can be done in this case? can the flex be repaired? to I need to replace the whole touchpad?

If you pop it would you die?

It is an Airbag, for your safety.

wait, why is the cpu heatpipe deliberately attached to the batteries?

I had a dream/nightmare about puffy batteries last night

It would be extremely painful

one time i was jacking off and accidentally hit my monitor a bit, the stain never went away, no matter how hard i tried to clean it, there was always a visible mark on the screen, have you ever seen this on someone elses screen?

Not OP, but that's often caused by the backlight diffusion layers getting smushed inside the panel. It's not really worth trying to fix usually, since you end up with dust inside the panel if you take it apart, and that looks even worse.

What made you think about becoming a repair tech?
Do you enjoy it?

just try and find a screen off ali express or something. Replacing parts on nintendo consoles is easy as piss, they're literally legos.

>I don't look and don't care. My job is to fix, nothing more.
How about wallpapers of anime titties?

I have 3 devices that need new usb charging ports.

How hard of a repair is this for someone with only basic soldering experience? Do I really need a heat gun? Helping hands?

how do you not go bankrupt?

t. tech support dude

>HDAT and SpinRite
add DRevitalize to that list.

--

For people who don't know, SpinRite is pretty much a last-resort solution. It can make the data readable but there is a chance that things will get even more fucked up. Try everything else before you try SpinRite.

Micro-USB connectors are annoying to solder without magnification. You can usually snip them off with good side-cutters to make removal easier, but installing new ones without solder bridges is not all that easy. Definitely doable, though. Use lots of flux and little solder.

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fix battery

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You work at Batteries Plus Bulbs don't you?

Power button on my moto x4 broke. How do I turn it on if the batteries die?

How do I diagnose a battery? I got one that I think is no good anymore (phone randomly reboots but then still works for quite long time)

How would you clean tea spill from a (mechanical) keyboard? I suppose I'll need to wipe it with something but I have no idea what's safe.

How do pop ballon?
How?
How do pop?
Can explain? Yes?
How pop balloon?
Rank you...

Have you ever denied a repair because the customer was a cunt?

Are there ever cases where a bodge fix gets the job done well enough instead of the full procedure, like a towel/oven trick instead of using the reball station?

Not too bad usually. Just takes heat and patience.

Its a living, heh.

The screens can be replaced pretty easily.

I know, right? Only downside is I can't really give any kind of warranty since its a design flaw . . . will eventually happen again.

Possible, hard to know without looking at it.

Take it to a uBreakiFix. We have specialized Samsung diagnostic equipment that carriers/etc don't.

eBay or Amazon. Buy ones with Japanese cells.

Could be backlight too. No way to know without seeing it.

I've been tinkering since I was a kid. Always loved technology and electronics!

Replace the whole touchpad.

Probably not but that stuff definitely isn't good for you (and smells horrible).

Because Microsoft.

Just kind of happened. I been fixing electronics since elementary school. And yes, I really do enjoy it!

I mean if they're there thats cool, heh.

USB ports are definitely not beginner level soldering. I'd get a pro to help.

I'm actually paid quite well, its a solid living.

Nope!

You have to fix the power button, that's about it.

Depends on the type of keyboard.

I've totally denied a repair to rude/insulting/profane customers. If they can't treat me or my staff with respect than they're not welcome in my store.

As for "cludge" repairs I avoid them. We have a reputation to hold up and everything we do comes with a 3 month warranty (liquid damage being one major exception). Also since we actually HAVE a reball station there's no reason not to use it!

I work at a mom and pop shop and there have been a few times we turned away customers for bad attitudes.

As for work arounds, we offer them but only with a full disclosure and explanation. One such example we saw a lot of, when iPhone 6 was having the touch disease craze, many people were too impatient or cheap to opt for a microsoldering fix (proper way) so we would offer to place a spacer between the chip and its shield that would apply downward pressure and keep it in place (workaround). We did not warranty this and only charged $20 for it but in most scenarios the fix lasted the life of the device.

>How would you clean tea spill from a (mechanical) keyboard?
If it's inside the switches, you're basically screwed. If you take it apart, you can actually wash it under hot tap water to get rid of the tea or sugary drink residue, but you'll also get rid of the lubricant in the switches, and they'll feel awful afterward.

If you choose to clean it with water, you need to dry it very thoroughly afterward. Don't put it in the oven, it'll melt too easily. Fling it around to use centrifugal force, and carefully use a hairdryer to dry it. Let it sit for one week, preferably in the sun.

>Are there ever cases where a bodge fix gets the job done well enough instead of the full procedure, like a towel/oven trick instead of using the reball station?

In some TVs with vertical stripes caused by failing bonds between the LCD panel and the driver board, you can "fix" them by shoving a folded piece of office paper in the right place. I've put at least 5 of these out in the field, and they've lasted years. Surprisingly.

Hello, fellow Rossmann.

Attached: Nikkofixed0.jpg (1536x1024, 395K)

>Could be backlight too. No way to know without seeing it.
Doubt it, it's a LED monitor. I've seen this behavior in CCFL ones, but never in LED screens.

What service do you use to buy replacement batteries like pic related? I would like to buy some for my own electronic projects but airlines avoid importing batteries.

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>I'm actually paid quite well, its a solid living.
Do you work for yourself?

Would a usb type c to 3.5 mm adapter work on a laptop with a usb type c port?
I ask because I broke the shit out my 3.5 mm port and it'll be convenient if I ever upgrade my phone to something without a headphone port.

Soap and water to remove tea
Isopropyl alcohol to remove water
Heat to remove alcohol
Machine oil to relube the switches.

That sounds like backlight LEDs or backlight driver. Especially Benq screens have some issues with literally frying the backlight LED driver. Here's a picture of one where the board was so fried that I had to cut out all the PCB material and rebuild it with copper wire.

I have seen it in many, many LED backlit displays. LEDs more commonly fail in large displays, drivers are more common in computer monitors.

Attached: HOLE IN MONITOR.jpg (1280x720, 462K)

Most cellphone batteries can be purchase domestically from MobileSentrix, InjuredGadgets, Mengtor, etc.

If it is something more specific, call the manufacturer, theyll point you in the right direction

I dont see why not

OK, that makes sense. Thanks!

I send in my S8 to repair the screen, it returned... looking brand new.

Do you guys just replace old phones instead of repairing them?

Thats a wiha screwdriver
Nice choice

Samsungs often get the frame replaced with the screen because its only slightly more expensive part and saves tons of time. The only external parts that are preserved are the back glass and sim tray

What was the worst customer and/or product you've ever had to deal with?

I get iPhone batteries from MobileSentrix. Samsung and Google they actually come to me straight from the factory (official parts)

Nope, I work at a franchise location. We have over 500 stores.

Depends on the adapter, but usually yes.

No, we repair them. But the parts we get for LCD replacement are a full frame kit. So it includes not just the front glass and LCD but entire outer frame and a new battery. When we fix a Samsung you're basically getting half a new phone.

Damned right!

Actually its the back glass, main PBA, sub PBA, cameras, and proximity sensor flex.

Keyboard guy here, thanks. I actually have some spare switches (but not matching ones unfortunately) so I'll replace a couple if needed.

How long did it take for you to study for and pass the A+ exams. I just learned that they're retiring 9th edition end of July and I need to know if I should cram to get certified before or just tough it out for Core 1001+1002?

>And yes, I really do enjoy it!
Good! I'm happy for you.

Thanks for the tip. I'll go check it out.

>Depends on the adapter, but usually yes.
I was wondering about that as there's passive and active types.
The port on my laptop drove my headphones fine so I should be good with either one, right?

>Take it to a uBreakiFix. We have specialized Samsung diagnostic equipment that carriers/etc don't.
Alright, will do. I suppose I take the phone there, tell them what happened, and ask for a diagnostic to see if anything is wrong internally? Phone is liv now but dunno if this will happen again.
>I've been tinkering since I was a kid. Always loved technology and electronics!
Glad to hear! Always great when you can make a career out of something you've done for fun for a while.

Of just clone the drive.

can you hit that poofy battery with a hammer?
it looks like its just begging to be poked and prodded!

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