>work in IT >employee says his wifi wont work >spend hours on the phone with this fool >still can't fix the issue remotely >tells me he had a windows update >look into the issue >several reports of wifi being fucked after a windows 10 update >user complains that he cant be down a day without a pc >have a spare that was fixed up, monitor replaced, wiped and cleaned with windows 10 >user gets it but complains its too heavy >over the course of a month goes by with this user calling me every other day with nonstop issues >fix every single one of them >user is still bitching that the new laptop is TOO HEAVY >6:30PM tonight, user calls me >ignore it because fuck you, im at home and worked all day, you could have called me then >get an email chime on phone >its this user bitching about the laptop >"Thanks for taking my call, Boss" >"This new laptop user sent me has been having SO many issues, I can't work from home and I have trouble connecting to the servers." >"Oh, by the way, it also is WAY TOO HEAVY for me to use outside the office." >"Can you approve for me to get a new laptop? Oh and by the way, I don't need to look for one, I trust user's decision."
ARE YOU FUCKING KIDDING ME? GOD DAMN I KNEW IT WAS DEMANDING BUT IM READY TO SNAP HEADS
I'm in the middle of migrating systems to a new ERP/Invetory Management Database and this fucking retard has the audacity to weasle their way into wasting my time with a laptop when the user could have gone out and bought their own fucking laptop. FUCK.
Well, once I replaced one disk drive on a user laptop, hdd to ssd. It was those Latitudes who were very popular a few years back. Long story short the fucking user kept repeatidly calling me (I didn't get the calls earlier because I was on another call who took a long time). All upset he said: "Hey user you just broke my computer, when i sent it to you it was working. the wifi doesnt work and i want you to fix this because i need to work from home) The fucking dude had the wifi button on the side of the laptop turned off. He got embarrassed and just said a very quick and shallow goodbye and turned off the call.
Sometimes helpdesk is hell.
Robert Bailey
It was a latitude 5802 or some shit.. ...
Christopher Ward
install adobe reader
Matthew Harris
good blog faggot
Gabriel Scott
This is unironically why I work in IT. I don't get angry at stupid retards, I find it amusing. I will still get the same pay at the end anyways.
Gabriel Wilson
This is why I work in a small outsource IT company employed solely by a company consisting entirely of sweet little old ladies. I jiggle an ethernet cable to re-establish a connection or set up Outlook to sort mail into folders for someone and I might as well be the second coming of Christ. I even got lemon tarts from this wonderful ball of sunshine at the front desk for teaching her about Copy+Paste.
>guy in charge of migrating erp also help desk wew lad
Matthew Young
Usually in manufacturing there's a small IT team that does everything.
Kevin Wood
nice indian sweatshop KEK
Christian Foster
I work for an MSP and do every goddamn thing I can to avoid shit like that. I meticulously record all of my steps I took to get their computer from the PUP-ridden, toolbar-infested piece of shit they gave me to something at least workable.
One that comes to mind immediately (and pissed me off the most) was a SMB client buying a new computer for her employee. Their boss was this Boomer woman who thinks she knows everything because she has overheard conversations about IT and as a result uses buzzwords she thinks she understands. Anyway the subordinate getting the computer shows me her desk and I go to decommission her old machine but the monitor doesn't respond to anything and didn't detect any input. I tell the customer her monitor might be no good. She says it has been like that for a couple of days. I bring over her boss, the Boomer bitch and tell her the monitor is no good. Right away she accuses me of breaking it and her subordinate lies and says it only started happening when I arrived. She calls my work to talk to my boss about it. After the call she gets a replacement monitor and we go on our fucking merry way. Turns out my boss called her out on her shit. Fuck that woman. I could have lost my job because of those two awful women.
Tyler Long
are you OP? how much your erp system cost? what ERP? netsuite? bespoke?
Bentley Edwards
Not OP, but I usually ERP on Omegle for free.
Lucas Sanchez
What tags?
Dylan Long
Why the fuck did you give your personal number? If my boss started calling me at home I would remove the Sim card and later say bad reception
Easton Young
Elderly butts
Kayden Baker
Imagine being an IT drone lol
Joshua Nelson
Imagine 36/hr starting
Adrian Hernandez
36/hour is dogshit
Hudson Harris
OP is upset some people are doing more important work where the computer is the tool, not the object of the work.
Jose Hughes
Wow, you're a servant? Like a butler? A chauffeur? You shine shoes?
Austin Fisher
>more or less a sysadmin at major US university >it's me and 2 other guys at retiring age supporting 4 engineering departments >both my seniors wear about 50 hats- mainframe maintenance to building access to PC setup etc >I wear about 10 and its draining, supposed to move into supporting in house database/recordkeeping/advising program made like 10 years ago these departments are going to be absolutely FUCKED if they don't hire more people and pay these guys more to keep them around. They know everything about everything and it's not surprising given the decades they've been here
It's a ticking time bomb and I am not sure if the departments are aware of how severe things can get in the next 1-3 years
The work is getting done, so why would they hire anyone new now? You're being a good goy by taking on the work of multiple people if that's the case
Hunter Murphy
>not getting paid to shitpost, scratch your balls and dab on boomies and zoomies alike It's all about the mindset, but yeah, i'll prolly expand my skills in some other direction in the future. Maybe database engineer.
Aaron Reed
Want an easy solution? Tell them to buy an iMac. Just works and they’ll leave you alone forever.
Except when they call to ask how to right click but you tell them it doesn’t have it. It does but fuck them.
Charles Hill
>user complains that he cant be down a day without a pc >have a spare that was fixed up, monitor replaced, wiped and cleaned with windows 10 replacing a laptop is not an IT solution
Carson Sanchez
>are you OP? how much your erp system cost? what ERP? netsuite? bespoke? Not him, but it's likely dictated by corporate.
Cooper Watson
>so minimum wage?
Thomas Howard
I'm the baby of the bunch so I need to at least stick around a year or three. The pay relative to the cost of living here is pretty good... I'm tempted to stick around long enough to see shit really hit the fan and use that to very aggressively negotiate a fat raise. Shouldn't be more than 1-4 years.
Brayden Butler
work less, way less. this. I MAYBE do 5 hours worth of work a week. First job I've not given a shit about and do fuck all other than fill a seat to collect a paycheck. >mfw they want to promote me >mfw I have no face
Owen Scott
>very aggressively negotiate a fat raise. won't happen user. your ass will be replaced by some entry-level grad before you're even out the door.
Elijah Rogers
ERP is shambles, I personally want to punch in the face anyone who has SAP in their job history.
Henry Flores
Get him an $80 chrome book.
Hudson Reed
do it OP
Jackson Thompson
Fucking based. Though I have no idea what people who don't know how to use copy/paste (or the other stuff) are doing at a small IT company.
William Jones
Not in the USA, maybe in your socialist hell where you get taxed 50% of your income
Lincoln Hall
I doubt it, but then again I don't want to believe they'll let the two living archives responsible for everything leave
Michael Cook
Lol I also had windows 10 wifi issues when I needed it for soke shitty software for school and I fucking noped the fuck out back to Linux and decided to not do the school shit.
Bentley Kelly
Yep. Started a new job as 'spreadsheet dude' (old school Lotus 1-2-3) in a management accounting / finance dept. Getting familiar with a large-ish 'sheet with my boss and HIS boss on day 2. They watch carefully as I move around the file and see how it works (spaghetti bowl layout). Their most urgent question was "How did I get the pointer to move so fast?" i.e. they didn't know about the "End" key. LOTS to do in that job. :-)
Jacob Gomez
Nope, typical of SMB - "the IT guy/s" do everything, including - and especially - diagnose the home IT issues of all staff. Happy, happy, Joy, joy!
Xavier Peterson
welcome to the real world, dude. If time or other resources are constrained, anything that works is a 'solution'.
Lucas Morgan
Mis-read... the user works for a small IT co, and that co is employed by the little old lady outfit.
Luke Evans
>I'm in the middle of migrating systems to a new ERP Discord or F-List?
Luke Baker
ipconfig /release ipconfig /renew
is that so hard?
Christian Nelson
>work >schoolmate that I did my degree with is employed at the same place >he is kind of shit, but acceptable for the kind of work >I excel and do things constantly >I do harder tasks, standardization between apartments, am part of a 'newest of the new' technology initiative and etc, and do normal tasks way quicker >since we have the same employment time and background, boss puts handles us exactly the same with same pay/etc. >whenever he has a problem, he just gives up or asks me how to solve it >whenever I have a problem, I figure out it out myself >I ask for raise, he fucking leeches off of my 'status' and asks for one too for exact same amount basically citing his background is exactly the same as mine >we both get the raise >I enroll to my masters, he follows and is just now copying my work constantly
Basically, how do I detach myself from this fucking leech that is constantly limiting me?
If I ask for a raise, this fucker will too and since management seems to think of us as the same fucking person even though I constantly have to go over his work to make it not complete fucking shit?
Anyone been in a situation like this? I'm basically a free meal ticket for this fucker. What do you guys suggest?
Dylan Reed
Standardize your computer models, fucktard.
Landon Lee
>work with IT-systems for a huge company >only do implementations
Feels good.
Never have to deal with retarded end-users other than other dumb IT-people that complain about not having step-by-step instructions on how to do simple fucking shit. Honestly, if you work in operations then you shouldn't need step-by-step instructions. The fucking documentation of what the values are/how things are linked should be enough for you to fucking troubleshoot (note: I was in operations before so I know exactly how it is). Fucking lazy dumb retards can't be assed to fucking research themselves and instead need step-by-step instructions to every single 1000+ problem case that might arise.
Caleb Ross
I second this, uni and big corps notoriously run their knowledgeable old timers to the end, and hire on +8 year pros when they are decommisioned. Anyone newbie on board trying to pick up the slack is a good segue to familiarize the pros with the current systems in place. You'll promptly be dropped swept away once they have the reigns to avoid excess human capital. You should decide now if this particular gig is worth fighting over. Bet chances to get your claws in is to have some key portions of your system knowledgeable only to you, and do not ever share this with newcomers. Don't make it obvious to uncover by anyone savvy at their job, and always work around it when someone is trying to discover it.
Michael King
I suggest you grow a pair. if that is not possible complain to your boss or something. Just stop helping the guy
Dominic Barnes
If you have no balls (let's not kid ourselves, you do not), you might wanna say something like "Oh, I don't know man. Check stackoverflow" or redirect him to documentation or some shit. Just play dumb. You are retarded anyways, so it shouldn't be so hard
Elijah Bennett
the fuck are you doing man? just do your thing, and let him leech, go straight to the top and make huge dick money with your homie. fuck your pride, fuck your ego.
Dylan Morgan
I'm switching to IT. I'd rather be tech support than answer dumb financial questions all day.
Nathaniel Lewis
Can relate for stupid shit >Setup new computer for one of the salesman >A few hours later get an angry call >"user this laptop sucks, I can't get on my home network, says the password is wrong" Nevermind the full retard, I'm more interested in why he picked up the laptop and went straight to home at 3pm on a workday.
Christopher Adams
In many business it doesn't matter what sales people do. As long as they hit their targets. If they don't, they get fired.
Landon Ward
RECORD EVERYTHING Record emails, ask for things in writing, signed and dated, when working on client machine record with video and sound etc. This is the world we live in now and its not worth losing your job because of lying cunts.
Tyler Lee
Read what this guy just said again, because he's right, and if that subhuman leech doesn't want to read the documentation then tell him to fuck off for once in your life
>want to work IT since I'm fresh out of college, forensics is the future goal >2 degrees, working on CompTia certs >get told I'm underqualified for 10$/hour helpdesk internships
Sounds like a 'you' problem incel. Buy a light laptop and send it to him retardo.
Christopher Ramirez
>jiggling cables wtf
replace that shit
Levi Wilson
>yeah, user! tHE LAPTOP YOU GAVE ME DOESN'T HAVE MICROSOFT EXCEL >HEEEEEEEEEEEEEEELPPPPPPPS PLS
Jackson Jenkins
>End >work in IT >just learned about the end key wew lads
Jose Allen
wrong
Brody Jones
>>get told I'm underqualified for 10$/hour helpdesk internships weird, usually you'd be overqualified. 10hr internships usually employ students who don't know anything and learn on the job.
Jacob Jenkins
be careful i hear the it industry is getting oversaturated
Robert Adams
>Managing a Mac in a business setting You don't work in IT if you think this is a good idea. Good luck doing anything remotely via GPO or AD.
Kayden Moore
Sounds about right. We have an intern who’s getting a 4 year degree in cyber security and barely has any computer classes under her belt and she’s a senior. You’re probably under qualified
Grayson Hall
she(he)
Andrew Torres
Right?
Noah Reed
>Found out that it was caused by an update compatibility issue >busy with other shit >didn't roll back the update and pause updates for a month Dumbass.
