Just lost 3 eth to an idex bug

i was trying to move eth from "My IDEX Balance" to "My Wallet Balance".. it shows up as completed on the balance history tab but when i click it shows this etherscan.io/tx/0xa6a607ca372cfc623b7367d75167ae2a97edd4c9c3792053a5f11a4e5b6cdaa5
the eth is now gone, not on any of my wallets
did any of you had this issue before?
is there anything i can do?
thanks

Attached: idexbug.jpg (1648x46, 16K)

contact IDEX support

this happened to me and it was gone forever, idex didnt even fucking help me. good luck user

how
fuck

Bump

It gone 4ever bruhhh rip i lost 300 in da same way.

t.me/IDEXChat

Patience

Do you know how long does it take to get this fixed? (Approx.)?
Unfortunately I can't use telegram because I don't have a SIM card
I sent them tweet tho, I need to get this fixed I'm from a 3rd world country, can't afford to lose this

ur fucked OP

still havent got my 10 eth back from these pajeets

I also lost a few eth in a transaction
Thing that never happened with the old dinossaur btc tech
Sweet irony

If I understand correctly, all you did is withdraw your tokens.

Why would you think it’s missing, is this your first time withdrawing. IDEX isn’t instantaneous, it should show up soon.

20 min?

Nah, it wasn't a regular withdraw, it was an internal move between the two idex wallet and it shows error on etherscan...

idiot, its a failed tx that was marked complete on idex. OP even linked the etherscan link. it just never wrote to the blockchain. OP's money is in limbo until idex cucks resend his tx.

"two" idex wallets? Your wallet balance is your metamask or ledger wallet

*sigh*
Why does this happen tho? I didn't touch nothing weird or anything.. this is so random

Bump

aight fuck you then

Just be yourself

Just give it time. They do some sketchy shit where they generate a valid tx, then it takes ages to show up on the chain itself. I had a heart attack moment with this myself yesterday, nearly 2 hours in limbo. Fucking IDEX.

Ok, update:
>our tokens are safe in the smart contract. When possible please contact our support with your public address. Your balances on IDEX will be corrected and you'll be able to withdraw again. We apologize for the trouble.

and

>No you did not lose anything the transfer will be returned. They were experiencing a scanning deposit bug earlier and it should be fixed now or shortly. Once it catches up and their deposit bug is fixed you will have the eth back..Just bad timing..IDEX is fine the problem would be the deposit back into your wallet (IDEX) after the failed transaction and is just delayed.

To this user :
go to redddit, create an account and send a private message to the user nobisme and tell him your ethereum address, he will fix it for you

bump