WHY
The customer is always right
The key is to come off non threatening and confrontational and make eye contact. If they are blatantly wrong about something steer the topic in a way to minimize the damage your company will take while also giving them little or nothing. If you give them an option a or b 99% won't even think of option c pretty much
I have tenure, where I work people know not to fuck with the staff if you do we will blacklist you. You can come in, but no one will make you a drink or serve you food.
Eye contact is key
cheers. Look them in the eye, don't be confrontational. Sway the topic elsewhere when they're wrong - give them a False Dilemma. be a closeknit group of waitstaff.
better get used to saying that. it's what you're going to be living now that BTC is dying.
>i'm sorry, sir, we cannot accomodate your frankly ridiculous request, especially given that it would violate several company policies, lose us money, and not actually fix anything, and also you are not that special
>manager steps in: of course we can do that, sir.
Better than motherfucking Walgreens.
>"Be well! B-be well!"
Meanwhile I'm ringing up 20oz bottles of soda, candy bars, and bags of chips. So glad I don't work there anymore.
the customer is always retarded but they are the ones with money
deal with it retailfag
>wagies