The customer is always right

WHY

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The key is to come off non threatening and confrontational and make eye contact. If they are blatantly wrong about something steer the topic in a way to minimize the damage your company will take while also giving them little or nothing. If you give them an option a or b 99% won't even think of option c pretty much

I have tenure, where I work people know not to fuck with the staff if you do we will blacklist you. You can come in, but no one will make you a drink or serve you food.

Eye contact is key

cheers. Look them in the eye, don't be confrontational. Sway the topic elsewhere when they're wrong - give them a False Dilemma. be a closeknit group of waitstaff.

better get used to saying that. it's what you're going to be living now that BTC is dying.

>i'm sorry, sir, we cannot accomodate your frankly ridiculous request, especially given that it would violate several company policies, lose us money, and not actually fix anything, and also you are not that special
>manager steps in: of course we can do that, sir.

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Better than motherfucking Walgreens.
>"Be well! B-be well!"
Meanwhile I'm ringing up 20oz bottles of soda, candy bars, and bags of chips. So glad I don't work there anymore.

the customer is always retarded but they are the ones with money
deal with it retailfag

>wagies

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